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October 2023 by Catherine Sanderson
They always have just what I need and usually some things I didn’t know I needed until I saw them there - like fairy bulbs. The employees are very knowledgeable, helpful and friendly.
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January 2023 by Charles Oliveira
Very hospitable, knowledgeable and helpful staff. Wide range of quality hardware, supplies & accessories for the home and tools. Off street parking behind the building.
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February 2022 by Kim D.
I would never ever recommend this place to anyone regardless of what products they have. I have never been treated so rudely and unkindly at any business. The man/owner is clearly unhinged and cannot cope with reality. Do yourself a favor go somewhere else.
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April 2021 by Sally S.
Made a special trip from the city because the selection looked great online. Guy working there couldn't be bothered to greet us, and when I asked for help, he was condescending and unhelpful. Clearly they are only interested in people who look like they are going to spend a lot of money.
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January 2021 by Robert Adams
I had an issue with a propane tank refill. After contacting the store, they refilled the tank and even refunded the cost for my inconvenience.
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November 2020 by Christie Kozil
Best personalized service!
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February 2020 by Syed Waliullah
Nice place
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July 2019 by Bonnie Hernandez
This is a great resource. They have a good display range and can help offer similar products if you give them an idea of what you want. I purchased all my cabinet and bath hardware from them for multiple projects.
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May 2019 by michelle k.
Has been a pleasure working with them. Always helpful and prices are very competitive. My family started going to them when they were I. Lincolnwood and I'm using them for my projects now as well as my clients.
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November 2018 by Joel B.
I shop at Decorator Hardware and bath regularly, they have a very large selection of quality bath and home hardware products. I always find what I am looking for and there service is top notch. If my selection needs to be ordered it always arrives fast and the staff always keep me updated on time lines. I would only recommend Decorator Hardware when your shopping for kitchen and bath hardware locks and special order hardware items. These guys are the best in the business.
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October 2018 by MyKitchens L.
Wonderful place I love my products, service is honest polite and patient! Will come again.
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May 2018 by Marianne K.
Twice they got my order wrong - a simple order for multiple pieces of one type of hardware. The first time I discovered it after I had already hired a handyman to install it. I had to send him home with some pay and wait ten days for the replacement. When I picked up the replacement, Jenny opened the box to show me it was correct, then called me a few days later to tell me there were extra parts in the box that I had to return. That makes three extra trips to the store I was expected to make due to their errors. Jenny blamed it on the company who supplies them, refused to send a courier to pick up their mistake, and rudely interrupted and spoke over me. So why doesn't the store have a quality control check in place, or find a different, reliable supplier? Don't bother with this place! They have a superior "not my fault" attitude and place the burden on the customer. They don't deserve to stay in business.
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November 2017 by jackie s.
I was referred to this place through a Moms group recommendation. They did have a big selection, and I ended up buying my kitchen cabinet hardware here. The downside was I did take a little longer for it to ship, which delayed our remodel. But I'm sure that was out of the owners hands and more so on the supplier. I will say it was pretty expensive over $500 for hardware, and they didn't have the actual ones I ordered, they had a different color and size so I had to use my imagination on how long to order the handles. I did compare to studio 41 and these guys were about $40 cheaper. But studio 41 had a full selection and styles. I was able to buy the samples to take home and return it when I purchased my full set.
