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November 2023 by Nick R
Stay away! Moved from Chicago to California and they could not have been more reckless. Recklessly threw heavy items on top of small items. No single care in the world, the pictures speak for themselves. All they want is your money. Currently filing a suit against the company. Spend your money anywhere else, broken furniture, opened boxes, stolen items. All around complete amateur operation.
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November 2023 by David Sheehan
Elite did a terrific job with our move. Were exceptionally careful in packing and highly helpful and efficient with our move in. Navigated logistics at two condo buildings.David Sheehan
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November 2023 by Patty W
Rafa and his team arrived on time and never stopped working. They knew what needed to be done & did it efficiently. Nothing was damaged or an issue. They plugged in the units & made sure they were working. This is the second move with Elite and we are very happy to recommend the company
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October 2023 by Mahelet
Scheduling the move with Elite was very easy. Francis was my contact person and she was very helpful from scheduling to closing the service after the move answering questions I had.The movers were professional, strong and they did not waste time. They were careful in handling our belongings, reassembled each item they disassembled, and put every box where it needed to go. I truly appreciated their service
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October 2023 by Sean Sullivan
We greatly enjoyed our experience with Elite Moving. Scheduling was very easy and they were able to accommodate a 7am start. It took the crew less than four hours to complete a move from a two bedroom apartment into a house. The crew were professional, gentle with our belongings, and were great communicators. I will recommend them to any friends and family who may need moving services in the future.
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October 2023 by Brad Hendren
I was very happy with Elite for my cross town move. The crew took great care of my furniture and they were quick and efficient. The final price was lower than the initial quote as the move took less time!
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September 2023 by Lynn M.
I can not share enough about this company. They were great at every moment and during a time that is emotional, stressful and challenging. We are grateful.
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September 2023 by Zach Babaletskos
Great moving company! We bought a new home and needed help moving a 4 bedroom home. Response time was great and communications were very good. Their quote was thorough and pricing was well explained, with a detailed breakdown of what was being charged.When it was time for the crew to come to our new house, they were on time and worked within their quoted time. They wrapped and packaged everything carefully and were honestly quite efficient! They even broke down our beds and other furniture.We needed them to keep our belongings in the truck for 2 nights before unloading them to our new property, and they were very accommodating (for a fee of course).Unloading was also very good, with the crew asking where we wanted everything placed. They reassembled everything as expected and did a great job overall! They took a little longer than expected to put everything back but we had advance notice, it was discussed with us so we could decide. We opted for more time to ensure everything was placed properly. If we are to move again we will definitely be giving Elite Moving a call!
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August 2023 by Fernando G
Used them for my local move and they were awesome. **** and his crew were quick and very professional. Will definitely use them again and will recommend them.
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August 2023 by Legionnaire Onyx
My experience with this company has been nothing but positive and professional from initial scheduling to price quote and performance by the movers. The men were prompt and very thorough in getting everything relocated quickly and efficiently. I would definitely recommend this company.
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August 2023 by Jaime C.
I would never let a friend or someone I cared about use Elite Movers. I thought I was paying a premium for higher quality service, but this was the worst moving experience of my life (and I've moved ~5 times in the last 10 years). Here are the specific problems we had:- Elite booked movers for the wrong date (they entered the wrong month in the service request), and on the morning of our move no one showed up which is how we found out- They were able to get a group of movers to come late that day, but there were not enough so the move took longer than planned. Because we had flights to our new home that evening we had to beg a friend to stay behind until the movers finished- Movers left our dinner plates in the cupboard despite paying for a full pack. They came back to pick them up, but the rest of my move was delayed so they could pick up the plates - Movers left our outdoor planters (that were in the inventory) and made no effort to pick them up or compensate us for the lost items- Movers damaged the floors in both the old and new locations (ripped up linoleum, scratched a wood floor)- Movers damaged two rugs and broke the handles off a designer purseFinally: Absolutely no adjustments, compensation, or anything was given to account for the mistakes, forgotten items, additional time, or damage. In addition to the move costing over $15k, we're out hundreds of additional dollars of lost and damaged items.
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August 2023 by Stephanie R
I hired Elite Moving and Storage to ship my belongings from ******* to ***********. I had the pleasure of working with ******* who assisted me with the quote and walked me through the entire process. When the day of the pickup came around I was freaking out because I wasnt done with all the packing I intended to do. The ******* arrived and calmed me down and explained this is something they can assist with, they packed up the remaining items carefully and loaded them into the truck. I had additional items that werent on the initial quote that I had forgot to call in about but he explained that wont be a problem, they can be added if I like and he provided me with a revised quote. For their long distance deliveries, they work with a 14 business day window and the window starts on the day we provide to them. I started my window 7/31/23, On the day of 8/4 a lady in dispatch called me to tell me my items were loaded into a trailer and that the trailer departed that morning and I can expect my delivery anytime between 8/7-8/10. I got a call from the driver on 8/8 midday explaining they will deliver my items the next day on 8/9 and he gave me the time. On 8/9 I got a call from the driver that he was about 1 hour away from my location and he will call me when he arrives. Once he arrived, the driver and his team introduced themselves and asked me where I would like certain items and quickly got to working. They assembled my beds that the team in ******* disassembled and put each box in their designated rooms. I have heard so many horror stories from other moving companies that I almost gave up and rented a U-Haul and moved the items myself. Long Story short, Elite exceeded my expectations and made this anxious and stressful time of my life so much easier for me. They always answered or returned my calls or emails in a timely manner to the best of their ability. I hope I dont have to move again but If I do, I will definitely use them. Thank you Elite!
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August 2023 by Sara Glanman
We recently had the pleasure of using Elite Mover for my relocation needs, and I can confidently say that they surpassed all my expectations. From the moment I contacted them, every aspect of the service was handled with the utmost professionalism and efficiency.The team at Elite Mover demonstrated excellent communication skills, ensuring that all my questions and concerns were promptly addressed. They provided clear and detailed quotes, allowing me to understand the cost breakdown and make informed decisions. Their transparency and honesty set them apart from other moving companies I have worked with in the past.On the day of the move, the Elite Mover crew arrived right on time, ready to tackle the task at hand. Their meticulous approach to packing and loading ensured that my belongings were handled with the utmost care. They took the time to protect fragile items and used high-quality materials to secure everything in the truck, giving me peace of mind throughout the entire process.What truly impressed me about Elite Mover was their efficiency and dedication. They worked tirelessly, ensuring the move was completed within the estimated timeframe. Despite encountering unexpected challenges, the team remained calm and composed, demonstrating their experience and expertise in handling complex relocations.Upon arrival at my new home, the Elite Mover crew swiftly unloaded everything and placed each item exactly where I wanted it. They assembled furniture with precision and care, making the transition into my new space seamless and stress-free. The attention to detail they exhibited was remarkable, and it is evident that they take pride in their work.Another notable aspect of Elite Mover is their commitment to customer satisfaction. Throughout the entire process, they went above and beyond to ensure that I was happy with their service. Their friendly demeanor and willingness to accommodate special requests were greatly appreciated and made the overall experience truly exceptional.Lastly, I found Elite Mover's pricing to be fair and competitive. Considering the level of service, expertise, and efficiency they provide, their rates are more than reasonable. Their commitment to transparency was evident, with no hidden fees or surprises when it came to the final bill.In conclusion, I wholeheartedly recommend Elite Mover for all your relocation needs. Their professionalism, efficiency, and dedication to customer satisfaction make them stand out in the industry. If you are looking for a stress-free and seamless moving experience, Elite Mover is undoubtedly the premier choice.
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July 2023 by Liz Harris
We moved with them before and the movers were very friendly, so we wish we could recommend them, but the whole process with them this time has been a nightmare. We received several different estimates from several different people. Each time the details were inaccurate and the staff was extremely unhelpful and impolite while answering questions. We went back and forth for over a week. Then, after not hearing from them for several days, while we were in the middle of a contract discussion, they literally doubled the price. We have never seen a mover try to charge $9/cf! Really disappointing service. Also, make sure to read the yelp reviews which show a far more accurate description of how they operate.Update: The owner continues to misrepresent the situation (saying the move was 5-6 hours away when it is not) and thinks from reading this review that our budget is the primary issue rather than the poor service, lack of professionalism, and bad communication. We clearly dodged a bullet and we hope you do too!
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July 2023 by Liz K.
We moved with them before and the movers were very friendly, so we wish we could recommend them, but the whole process with them this time has been a nightmare. We received several different estimates from several different people. Each time the details were inaccurate and the staff was extremely unhelpful and impolite while answering questions. We went back and forth for over a week. Then, after not hearing from them for several days, while we were in the middle of a contract discussion, they literally doubled the price. We have never seen a mover try to charge $9/cf! Really disappointing service.
