-
November 2023 by Jasmina R.
Great selection and friendly staff who will go above and beyond to make sure you have what you want/need. Great experience when purchasing my flooring and way better experience than Home Depot.
-
October 2023 by Eva M.
I will like to high recommended Sylwia . She is wonderful person who help me with all my search for new floor. She is big value for this company
-
August 2023 by Zac W
We worked with Bryan from the design dept. to pick out tiles for our new house. His help was invaluable. He really knows his stuff and will help you find the right options for your personal tastes.
-
August 2023 by Ciprian Mates
Thank you for great customer service!! Ada is very kind and always willing to help me resolve any problems. She is wonderful! It’s hard to find people like that. Thank you for everything!
-
July 2023 by Brandon Seyferth
Had the pleasure of working with Glenn Mackey today. We’re renovating our bathroom and not only was he extremely knowledgeable, but very patient as well. My wife and I felt like we had someone on our side to help us get this project done right.
-
July 2023 by Rochelle Lebovitz
All I can say about this place is that it has so many gorgeous tile and flooring options that it made me want to redo my entire house. Some of the most beautiful tile I have seen anywhere.
-
June 2023 by Terri M.
Yes, yes, yes! Floor & Decor in Skokie is the best! I visited yesterday and was greeted at the door by Jake who knew every square inch of the store and every tile. No hard sell, just incredibly helpful and professional. In a short time I selected everything I needed with Jake's help. He even suggested a contrast color grout that complemented the carpet sample that I'd brought with me. This tile project is going to be stunning! Everyone at the store was friendly and welcoming, even our cashier, Luis. Excellent selection and service.
-
June 2023 by James G.
I bought a floor tile from 3300 Oakton St, Skokie, IL 60076. I needed a particular size cut. The cut was successful. However, it was not precise to what I needed so I called back and asked if I could have one more adjustment made to the tile piece. The manager says that they do not cut tiles there. That is not true and now I have an open tile in my bathroom. Thank you Floor & Decor. I appreciate it.
-
May 2023 by steve alvarez
The staff is friendly and knowledgeable; however, Glenn Mackey was by far the best! He not only provided his knowledge and expertise on what we were looking for but he also listened and worked with us to stay within our budget. This kind of customer service is what all companies need. Have questions? Need help? Ask for Glenn, no questions about that! Thanks again Glenn!
-
May 2023 by William Maness
Recently bought over $900 in tile and materials. The employees that helped in the tile section were phenomenal. However, once we had returned home, we realized we had gotten the wrong spacers after a trial fit. We went to exchange them, as none were used, and the cashier refused to accept an exchange or return. What an absolutely horrible policy. Most other stores would exchange no problem. And over such a cheap item. This will be the last money I give this business.
-
May 2023 by Keep The Faith
Great selection on tile and flooring. We were looking for granite and their selection was very limited, otherwise would have given a 5 star rating. Staff was available for questions and were very pleasant.
-
April 2023 by Bruce Johnson
A great place for your tiling need whether it is for any room in your home for floors, walls, or showers. Tons of tile to choose from with special layout tables to look and compare. The staff is very helpful and pleasant.
-
March 2023 by Andrew C.
I find that this is one of the best businesses if you're remodeling and have to consider a variety of tiles colors grout as well as size again installation guidance. Their selection and tile whether ceramic porcelain or actual marble of some variety is much greater than the options that are available at the big box store. And we're comparing prices, I found that the sale prices at the big box store for a similar tile yet smaller was more expensive than at this location. The grout selection specifically with colors are important, and the selection was very thorough and everything was in stock. Besides tiles they do have laminate flooring as well as full thickness pre-finished materials. They also have shower doors as well as vanities with sink combinations. I ended up buying floor and wall tile plus corner soap dishes that would be installed during tile installation. Cabinets were ordered from a big box store and hardware like faucets were from a combination of big box stores and online. Things that can be replaced relatively easily were purchased online. Things that go inside the wall, I spent more on bigger name brands to assure that you could find replacement parts such as cartridges etc 10 years later.
-
March 2023 by G X
My husband and I stopped by twice to look for backsplash for our kitchen & thank God for their senior designer Sargon! He helped us pick the color and texture I love.Sargon helped us find the style and texture I was looking for. He’s very friendly and knowledgeable. Thank YOU for making our shopping experience joyful & no headache.
-
March 2023 by Amanda Smith
Everyone I spoke to today in regards to an issue I had at another store with an order was so beyond helpful and kind! Dalia (I hope I spelled that right) and the manager Jake are especially great! Would recommend this store if you new to go to a floor and decor!
