LensCrafters at 253 Old Orchard Shopping Ctr is dedicated to providing quality eye care and a wide selection of premium lens solutions and designer brands like Ray-Ban and Oakley. They accept most vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. Customers praise the helpful and welcoming staff, who take the time to assist in finding the perfect frames and ensuring a smooth and efficient experience. The optometrist is described as knowledgeable, and the staff, including Ghazala, Selena, and Mimi, are praised for their patience, perceptiveness, and ability to make the glasses-buying process enjoyable. Customers, including an 80-year-old regular, express satisfaction with the great selection and professional service they consistently receive at LensCrafters.
The team was Friendly, knowledgeable, thoughtful. We’d come back again!
August 2024
Ghazala was super helpful and friendly. She made my glasses-buying process very easy and explained everything well. She even gave me some tips about the museums in Edinburgh for my upcoming trip :). Thanks Ghazala!
August 2024
Ghazala was an absolute pleasure to work with. She took the time to show me many different styles of frames that fit my face and personality. I never felt rushed. She also made sure that my frames were properly adjusted to my face once they arrived. She made the process of picking new frames absolutely wonderful. Ten stars... read full comment
