LensCrafters at Macy's is committed to providing quality eyecare and ensuring customers see their best. They offer comprehensive eye exams, a wide range of premium lens solutions, and an assortment of designer brands like Prada, Versace, and Ray-Ban. The staff is known for their courteous and professional service, making customers feel welcome and well-informed. Many reviews highlight the helpfulness of team members in selecting frames and addressing specific needs, such as replacing nose pads or fixing glasses. Customers appreciate the knowledgeable doctors and quick, thorough eye exams. LensCrafters accepts most vision insurance plans, and all prescriptions are welcome, making the experience accessible for many. Overall, the positive feedback reflects a dedication to excellent customer service and quality products.
I had a wonderful experience the staff was helpful and engaging.
May 2025
I was just coming in to buy ac pair if glasses too sleep in. Raechal was an amazing help. Super friendly and made me aware of every option available to me. Would definitely come back just to talk to her!!! Very informative and professional.
February 2025
I came here since I can get the Meta AI glasses with my lens prescription. I felt as if the doctor was very knowledgeable and friendly. I would recommend her to friends and family.
