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April 2024 by Paco Mendez
Aristotle was very professional and made it very comfortable for us to choose our mattress. Definitely one of the best representatives I have ever met and will recommend anyone to him
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April 2024 by Kate Burstein
I highly recommend this store and in particular Aristotle!! He is very informative and kind!! I cannot speak highly enough about him!!
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April 2024 by Lin Shook Schalek
Well informed salesman who gave us a thorough understanding of the products. He let us take our time to decide with no pressure. I feel that we had excellent customer service. I’d give him 6 stars!
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April 2024 by Heather Gaut
No one ever wants to go mattress shopping but Aristotle made the purchase process seamless. He was able to show me a few options and took the time to let me test them out without being pushy. He is friendly and knowledgeable and I would highly recommend going to him for any mattress needs.
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March 2024 by Manuel Oribello
Perfect person to dealt with when it comes to mattresses and accessories.Job well done in minutes.
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March 2024 by Tuba Smith
Great experience with Aristotle and Michael. Very patient with us while we laid on seemingly every option they had. Helped us with out of state delivery as well. Highly recommend.
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March 2024 by Katie Boos
We went to the Lincolnwood location on Touhy Avenue. Michael was our sales person.Exceptionally knowledgeable, friendly and made sure to answer all our questions with detail and clarity.We left with exactly what we went in for.
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March 2024 by Nikki Swanson
I walked into the store with a knowledge base of what I wanted. Aristotle(Ace) was my sales agent in the Lincolnwood, IL. Location. He could not have been more knowledgeable about what I was looking for. He took the time to listen to me and did not try to steer me above my set budget. He was very patient while I repeatedly tried out the three mattresses I had narrowed my search to. He provided me with knowledge about how the three mattresses differed from one another and educated me on how I could alter my sleeping positions to hp decrease my chronic pain symptoms. He was truly wonderful to work with! Before going to Mattress Firm I had visited one of those mattress stores that promote how great a "mattress store is without any sales agents". It was a terrible experience! I didn't know which mattress was right for me, and the price difference is nothing. Take it from me, the right sLes agent makes a huge difference! Go see Ace at the Lincolnwood, IL. store. You will be so glad you did.
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March 2024 by IOLA Zachery
You had one person that I could see. Hello with a smile ask can he help said I'm looking for a queen asked do I have a price range then went from the lowest to the highest asked firm and so on. Mike was the best. Thank you
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March 2024 by Juanita Penton
I was assisted by the manager Aristole, who was professional & nice. He didn't pressure me. He also, had my delivery date set up for me to receive my merchandise in two days!!! TWO DAYS!!!@##@ That's fantastic..
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March 2024 by Claudia Nickson
Aristotle went above and beyond helping us choose the right mattress. He is very knowledgeable, patient, and friendly, and the store has an excellent variety of choices and prices. I highly recommend this location for the quality and level of service.
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March 2024 by MC Nod
Mr Martinez was very accommodating and helpful in explaining the different kinds of beds. I really like their service. Thank you!!
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March 2024 by El Machete
Excellent customer service, I’m sleeping like a king!!
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March 2024 by christian pineda
Aristotle the store manager was very informative and concise. He provided me with the facts I needed to make a decision on my next mattress.
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January 2024 by Kenneth Trinos
Michael was friendly, knowledgeable and has amazing customer service. He listened to my concerns and recommended the perfect bed. If you want amazing customer service and looking for a bed, this is the place to go.
