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April 2024 by Carlos Villegas
Exeelente place and customer service
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February 2024 by Francisco Martinez
I went to the one on Harlem. But the service at the one close to Old orchard ??????. A young guy with curly hair is the best , taking care of my son.
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February 2024 by Ronald Orlando
Had to drive 30 minutes away to this men’s wear house and so glad I did! Mr Ray Tate was awesome & super helpful! great people great place would highly recommend!!!
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January 2024 by Daniel Iordan
I had the pleasure of working with Derick. He was polite and very helpful with all my questions. He answered all my questions in a very knowledgeable mater. Helped me find the right colors and brands based on my body type. Very pleasant experience and I felt valued as a client.
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August 2023 by Danny O'Malley
The staff here is super friendly and made my wedding rentals with my groomsman very easy! Ginger is such a nice employee and you can tell she takes pride in her job and making the customer feel at ease even during the stress of planning a wedding. I will be telling my future newlywed friends to come to this same location ?
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June 2023 by Tiana Guarnaccia
We went into the store to look for boys suits. After looking around for fifteen minutes we finally found the section. No one offered to help, so it took longer than it should of. It was a small section, but it did have a variety, so we went to the counter to try and get some help with sizing, fit, etc but no one acknowledged us. The one person that did, was working with a customer and told us someone would be with us shortly. After that, the manager walked around with a another employee (only other employees there) and was ignoring us and other customers. After fifteen more minutes, we put everything back and left. We went down the road and purchased everything from another store at a higher price. We had literally three questions to ask and we would have bought from this location. It’s too bad, just a second of someone’s time would have made a difference.
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June 2023 by Chad Torrence
Awful customer service. Zero response from management after requesting help. I would avoid this place at all costs. The location on clybourn in Chicago is equally poor. Unfortunately this company has a massive lack of leadership and sales focus. I inquired if anything was on sale/discounted, and the response was "No". I was prepared to purchaee several items, but was not helped by any staff. Unbelievably poor customer service.
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June 2023 by Traci F.
This could have been a one-star review, but Men's Wearhouse turned it into a five-star review for how they handled an issue quickly and effectively. We purchased a suit for my son for prom, and the alterations were incorrect. Unfortunately, we discovered this only a few days before prom, and this location did not have another pair of pants in stock. To rectify the situation, one of their team members found another pair at a location quite a ways away, picked them up the next morning, drove them back to the Skokie location and had the alterations done -- correctly -- in time for us to pick them up the next afternoon. With the short window of time, we were feeling a good deal of stress, but the team at MW really stepped up to smooth things over and make sure my son had what he needed.
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May 2023 by Jenni Angelilli
If I could give zero stars, I would. I am a single mom and have never shopped for a suit before. I brought my son here to find a suit for prom. We looked around, my son found a few things he wanted to try on and eventually just went into a dressing room because not one person who was working there greeted us or asked if we needed help. Nothing really fit so we left.After finding everything we needed from other stores except for shoes, I decided to try them one more time. We returned the next evening for shoes and again, not one worker greeted us. We stood around in the shoe section for about 15 minutes without one person asking us if we needed help. They were a little busier this time so we patiently waited but it’s usually customary for an employee to at least say hello or someone will be with you shortly. Something! Not one word from anyone who worked there.I will never return.
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May 2023 by Franchesca Santini
Everybody was so nice and very attentive at this location. I’m starting a job on Monday and so far my suit hunt had not gone well. My gent suggested we gave Men’s Wearhouse a go…and I’m so glad we did! I found gorgeous suits, and a vest, and the cutest tie!Special shout-out to the one and only Mr. Ray! His impeccable insight, care, and assistance made this the most positive and memorable shopping experience I’ve had in a while. Thank you so very much ?!
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April 2023 by Brady Andujar
I went in there with my 2 daughters & my grandson for his prom outfit. The person that was in charge that day completely ignored us, took care of alot of other customers that literally came in after us while we were waiting for a fitting room. We had to approach another employee to be taken care of. He had to ask him if it was ok for my grandson to try on a shirt. When my grandson was done, we had to wait again to get rung out & the same employee that we approached had to ask again if it was ok for him to ring us up. He gave the ok & sent him to a different register.
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April 2023 by Jellyroll
Wow their store is really nice, quality, fashionable, really impressed with their rental suits & other suits & clothes for sale; the Skokie store treated us very well for my child’s prom SUIT rental, which was a blue 3 piece suit for a great price. This chain really changed from decades ago, now with very stylish suits & clothes. Thank you!
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March 2023 by Marta F.
Thanks to Jackie who helped my son today. He needed a suit for some upcoming weddings and she was fantastic! He got a sport coat, as tie, two shirts, and the suit! Jackie was friendly, professional, and extremely helpful and knowledgeable. We will be back--highly recommend!
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March 2023 by The Red Dog
Went here to buy a new tuxedo shirt that I needed that day. They measured me up, I tried it on and it fit fantastic. They even pressed the shirt for me while I waited. A+ customer service!
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February 2023 by Rick Piros
Was here from out of town. This was the only place with a dress shirt my size. Service was impeccable and professional. I left here very happy.
