PNC Bank has mixed reviews from customers. Some appreciate the friendly and helpful staff, highlighting positive experiences with employees like Alina, who made their visits welcoming and assisted with linking accounts and cashing checks. These customers consider this branch their go-to location because of the helpful service and comfortable environment. However, other reviews mention disappointing treatment from staff. One customer shared a negative experience where a teller's unprofessional attitude and a staff member's lack of courtesy left them feeling ignored and disrespected. They described waiting patiently for assistance only to be told to wait longer while staff interacted with other customers. This customer emphasized the importance of professionalism and rated the staff poorly due to this experience. Additionally, there is a comparison between branches, with one customer noting that this branch provided better service than another nearby location, which took much longer to complete a simple task. The branch is praised for its knowledgeable employees, quick service, and comfortable chairs, making it a preferred location for some customers. Overall, while many customers have positive experiences with helpful staff and good service, others have faced unprofessional treatment, highlighting inconsistency in customer service at this PNC Bank branch.
Sana was very helpful and informative. Everything I came to achieve was set up in a reasonable amount of time. I wasn't pushed to pay for anything I didn't need. Thank you!
November 2025
Such friendly staff, came in with a simple request and Maria and Daniel both were so kind and helpful! Helped me out within minutes and made me feel so welcomed. The best experience I’ve gotten with banking with PNC.
April 2024
Alina was phenomenal!! Made my experience top notch- very welcoming and extremely helpful. Needing help linking to my account and cashing a check. I don't want to go to another branch now! This is my go to spot now and I hope she's here when I come back!
