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January 2024 by Sarah ..
I reached out to Right at Home after I read many favorable reviews online. Unfortunately my experience with them was unacceptable. Within four days, one caregiver abandoned her shift, when my parent reported feeling like she would throw up, and I was not informed either that the caregiver had left or that my mother said she felt sick. I found out only because I called to check in, and then I had to rush over from work to make sure my parent was okay. Then two days later, a different caregiver canceled her shift and no replacement was provided, so again, I had to go myself to make sure my parent was okay. The next day, I went to check on my parent in the afternoon and found that her morning caregiver had not given her her medication. I had to absolutely scramble to find a different agency as soon as possible, since this one kept creating emergencies for me and leaving my parent unsafe. Neither the caregivers nor the office staff have adequate skills training, nor is there sufficient staff to cover the needs of their clients. I truly feel concerned for anyone in their care, especially if they do not have family members who can step in at short notice. In response to the reply from the business owner: the supervisor was sent only after I complained, and definitely did not arrive within the hour that the caregiver left. I know because I was there, and I did not arrive until an hour after she left. The supervisor arrived almost an hour after that. When there was a cancelation two days later, I received two voicemails that stated no replacement had been found. That is why I went myself, and I called the office before I went--no other solution was offered. The reasons why the first caregiver was rejected were detailed in an email, and had nothing to do with the other problems that occurred.
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November 2023 by D Chesnin
They do a great job and my mom loves them. Very flexible and caring.
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October 2023 by Eucharia Nkwocha
I started working with Right at Home since October 2017. It has been great working with this great Establishment. I like Right at Home they work with my schedules and are really appreciative for the work I am doing for them. Right at Home gives its staff gift every year. Thank you Right at Home.
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October 2023 by Josh Markowitz
It’s been wonderful working with Margaret these last several months. We feel very fortunate to have her in our circle of care for my dad. She’s a special young woman and we appreciate what she and RAH do for us!
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August 2023 by Dimitrije Nikolich
From the bottom of my heart, I want to extend my deepest gratitude to the staff of "Right at Home" in Skokie, IL. My experience with these kind and considerate professionals was awsome. In preparation for an upcoming surgery. They made sure I had no worries regarding appropriate transportation whenever I needed it. Marta, the Director of Care ,made sure my driver's were always available on short notice with due consideration for cost efficiency. Mckea, , The Senior Staff Coordinator, was awsome as Marta's backup. Nicole, who answered the phone, was always kind, considerate, and reassuring in my travel plans. Nicole was absolutely outstanding. Victoria, my CNA driver, took care of me in such a way that I felt very secure in her care. I have no family to help me in time of need. Now, these wonderful individuals at "Right at Home " are my adopted family. My heartfelt thanks go's out to all of them.
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July 2023 by Russelle Joice
Right at Home is a great choice for home senior care. Mikiya is outstanding. She's knowledgeable, friendly and professional. She's an obvious asset to this company. I would definitely recommend this place for senior care needs.
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July 2023 by Nina Artwell
Very great place to work! Would recommend to others. Supportive staff, loving clients, welcoming environment, and very flexible scheduling.
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May 2023 by Therese Thompson
Right At Home in Skokie is awesome. I receive care from them through the VA. Recently they sent me an angel caregiver. Her name is Kimberly White. She takes great care of me, does my laundry, she keeps my home clean, helps me run my errands, and most importantly Kimberly keeps me company. She is the absolute best and I love her.
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February 2023 by Mary Lou Cull
Victoria came to give my husband a haircut. I was not sure if he would let her, but she is so outgoing and personable that he let her. He also let her shave him. She is wonderful.
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December 2022 by Kimberly White
Right At Home chose the perfect moniker as the company aims to keep and maintain the independence of their clients by providing in home care. We are educated on excellent customer service so that we ensure our families are comfortable and confident in leaving loved one’s entrusted to us. I love being a part of the team. It gives me great joy to serve the people. Antonio M. Marta S. Traci C. and Mikiya L. always make sure we have the supplies needed which as a caregiver is very much appreciated. They are all awesome
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December 2022 by Luisito Ayala
This company is simply outstanding. The staff is very informative, knowledgeable, and caring. They offer ongoing training class that help the caregivers how to properly care for clients and what to do to further assist them when they cannot help themselves. I would recommend Right At Home to anyone who needs assistance
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December 2022 by Roberto Martinez
Fantastic people, positive energy, and a welcoming environment. The office personnel is friendly and approachable. The employment procedure went basically without a hitch, and the training session wasn't monotonous or dull. Although I had to go through training before I was employed, I didn't feel rushed and I gained some useful knowledge. All I can say is that I'm glad I applied. Plus they helped me get my CPR certification.
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December 2022 by Hamina Oduntan
One of the caregivers took very good care of my mom while I was visiting they are very professional and they really made me happy. I went home extremely happy and pleased that night. She knew exactly what she needed even when she wasn’t really communicating with her.
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December 2022 by Storm K
I was looking for a part time job and I was able to set up an interview with Leslie. The staff there was great and I recommend Right at Home as your employer. They are very understanding and always look out for their employees and clients.
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December 2022 by Anahi Castrejon
Leslie was very kind in assisting me with the hiring process! The whole team is very friendly and they teach us how to properly care for the clients. Thank you.
