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March 2023 by Renee - Before & After
I called to get an estimate, Scott came out to measure within aof couple days. In a few hours after he come to measure we had an estimate emailed. The price was very reasonable, I was able to Zelle a deposit. In no time they had an installer come to install a beautiful custom shower door! Very professional, clean and nice people to work with. I highly recommend.
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October 2022 by Martin Schmith
Whoever drives the 2 SS GLS (plate) Silver Silverado drives like he needs to have the license taken away.
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May 2022 by J Keller
Scott is great to work with...
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March 2022 by Marc C.
S & S Glass were great! They did the glass on our new shower and also replaced the antique glass in our 6'x5' mirror. They picked it up from our garage, replaced at their shop, and delivered into our house once completed. Scott was awesome to work with. Highly recommended.
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March 2022 by Lisa L.
If you are in need of Glass Repair look no further and call S & S Glass! My husband and I had to replace our original shower from 1959 and needed it done quickly! I was referred to S & S Glass by a good friend so I called for a quote. Our experience from the first meeting to measure until the final install was phenomenal. Scott & Sue go above and beyond to service their clients and accommodate schedules. The installers were extremely professionalism and did a fabulous job!! We'd highly recommend S & S Glass without hesitation as we are confidant that you'll be extremely happy with the service and product!!
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February 2022 by Chicago UX ..
They did a great job on the installation of glass on our shower after a remodel by a different company. Installation team was very professional and friendly. Very satisfied with this result.
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January 2022 by Andrea A.
Scott measured our shower glass door right before Thanksgiving. He estimated arrival for the door in a few weeks. After 4 weeks, the crew arrived to install the glass door only to realize it was not the right size and not measured properly. Scott failed to call me immediately after this to let me know what had happened and when he would be able to complete the installation. When I finally got through, Scott said he would try to get it installed by Thursday because Friday was a holiday. He failed to call to update me during that week. Late on Wednesday afternoon the office informed me that I wasn't on the schedule for Thursday so it would not be happening as promised. When I finally spoke with Scott, he was confrontational stating "I was lucky that he was eating the cost of the initial glass that didn't fit." Excuse me? This is your business and you made a mistake! I shouldn't have to pay for your mistake. Scott had very little customer service or empathy to recognize that this glass installation was the last piece of finishing our needed bathroom renovation. Oh but here is the icing on the cake! The office called me the NEXT day to leave a message to receive the final payment. Are you kidding? I haven't even been able to use the shower yet because the glue is drying. Now you are able to call me when you want payment? Really showing super customer service. I would stay clear of them for your project.
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October 2021 by Jake Becker
I recently purchased a custom glass tabletop from S&S and it was a great experience!I would absolutely recommend them.They were easy to work with and very professional.They came out to measure to make sure it was perfect before ordering which made us feel much better about our choice.I’m looking forward to working with them again!
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January 2021 by Sarah A.
Had a wonderful experience with this company. They were friendly and professional throughout the whole process from the free estimate to installation. I'm very happy with the finished product and their fair prices.
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November 2020 by Shahan Alexanian
Great products and service
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November 2020 by Dawn Witek
doors locked and no one answers the phone at 11am on a Monday. I guess they don't need the business
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June 2020 by John C.
I should have read more reviews on other sites like Angie's List to get a full picture of this business. SCORES of bad reviews as far back as 2005 (including reviews here on Yelp when they were under another name: S&S Bartlett Glass), and my experience is the same as all the bad reviews: NO communication between the receptionist who answers calls (with whom I was very detailed about the follow up work their crew needed to complete), the owner is quite pompous and makes his customer think that they are stupid (even after I sent videos in an email proving my issue was not what he claimed it was sight unseen), 3 times I asked about sending the correct shower door handle to match the rest of the hardware for our shower doors (and that never happened because the right hand doesn't know what the left is doing over here). They sure were fast to take my money though...Trust me. Look elsewhere for your glass needs...
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January 2020 by F W.
We had a very good experience with S&S for repair / rehanging of a heavy glass shower door due to the hinges pulling out of the wall. Scheduling was easy, the repair team was on time, explained what needed to be done (i.e. the easy way and the right way), made the repair and left the area clean. I would definitely recommend them repairs and remodeling too.
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November 2019 by John M.
Very reliable company that stands by their work. We had our bathroom shower glass installed and we're happy with the final results.
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October 2019 by Sean C.
Their driver just tried to run me off the road. About 3:45pm on October 10th, trying to get on 94 from the left lane, through my vehicle. Bad idea driving like that with your company name on the van, folks.
