Sephora, the renowned beauty destination, offers a welcoming shopping experience where customers can explore a diverse range of fan-favorite brands, from the innovative FENTY BEAUTY by Rihanna to the skincare favorites Drunk Elephant and Tatcha. Shoppers can also discover affordable options from the Sephora Collection. The store's website provides information on exclusive product launches and brand events, catering to the diverse needs of its clientele. For added convenience, Sephora offers in-store and curbside online order pick-up, as well as Same-Day Delivery, ensuring a seamless shopping experience. Customers consistently praise the exceptional customer service, with employees like Mariana, Sofia, and Liz going above and beyond to provide a personalized and inclusive VIP experience. Whether you're having a great day or need a mood boost, Sephora's team is dedicated to making your visit a memorable one.
I’m not a big make up person, and I had a $50 gift card to spend. Ericka was so helpful in helping me find useful things to spend my card on. I also got a free gift because it was my birthday month as well ✨
December 2024
Had a wonderful time at Sephora Old Orchard today. I was having the worst day and it quickly became my best day due to lovely girl named Mariana. Extremely helpful, friendly, and charming. She made my day by providing the VIP guest experience❤️
November 2024
I had such a wonderful experience at this location. Despite it being very busy in the store, I had not one, but two kind employees work together to recommend products and shade match me. The employees were all very kind and attentive! Thank you.