-
October 2023 by James Davis
Great selection. Real clean store. Good value
-
September 2023 by Esther Mendelson
Great place to go if you're looking for a great pair of shoes for yourself or your family
-
August 2023 by Gerald Brock
I must have made a mistake in ordering a pair of shoes online. Instead of a men's size 8 1/2 , I received a womens size. Oops. The people at this store helped me with straitening out my error. Thank you.
-
June 2023 by 김창균,KIM, CHANGGYUN
Reasonable price and cozy shopping
-
June 2023 by Anthony M.
Absolutely the worst store I've ever been to. If you look at most of my reviews, they're pretty positive. Unfortunately, this will be the last time in this store. I came on a Sunday at 11. There's about 25 customers in the store, but one employee. I know retail is tight, but this is downright dangerous for this employee. Because of this, she was constantly checking out people and could not help anybody, including us trying to reach the top self. We waited 15 minutes to get help from her. We also found out after getting the total that only 1 of the 6 we got were on sale. The rest were full price. I wanted to leave there, but my mom really liked her shoes. The lady barely knew how to work the register. What really soured me was the manager. He started out nice, but I could clearly see this was an act because he turned extremely rude to his employees and an older customer who he talked down to. He screwed up and forgot to give her a discount and then acted like he was "doing her a favor". Combine that with no bags and barely any sized 13 shoes, I'll pay more for shoes down the street at Dick's I used to be in retail. I know it's a thankless job and customers tend to be pretty bad, but this guy should not be in management. If he is the face of Sketchers, it doesn't reflect well on the store. It seems like this store and company have given up.
-
June 2023 by Zach Paul
While the prices are low, customer service was lacking. Wanted to give the brand a chance to try something new and get more comfortable kicks, but the store staff were off-putting. No one helped me out or asked if I had questions. Had to make a return which felt like a waste of time as if someone had come over and helped me with some questions I'd of found a better fit or style. Then the return for one item only offered store credit for the most expensive shoe to get me to come back after I'd only used it once. That was the only time someone looked me in the eye to tell me anything. Going to use my store credit and not come back to this store or buy other Sketchers branded items. Can just buy something else rhen and everyone will be ok.
-
June 2023 by Sean Moody
Place was amazing and non-pushy staff. They were available if needed and shop at your own pace.
-
June 2023 by Ruthie Paretzky
Great selection of sneakers, work boots and athletic shoes. Huge variety of relaxed fit and wide width shoes!
-
June 2023 by michael kirshner
Liked it better before covid and prices were better gr a at place to get slip on shoes
-
May 2023 by Alan Golden
The store is really big and has a great selection. As a customer, you are pretty much on your own to find what you are looking for in your size. There are sales people available. There is also a lack of places to sit down and try on shoes. Only a few benches scattered around the store.
-
April 2023 by Robert Bloome
Hello folks, this is Captain Bob back again to do another review about the nice people and the good shoes at Sketchers at Irving Park Road and Narragansett. I had to do an exchange on a pair of shoes that was purchased online through Sketchers. They sent me the wide shoe which I do not wear. I chose to do the return Over on Irving Park Road and Chicago. The girls were great. They handled it very well. And also, they had the shoe on the shelf! I also bought myself a pair of the relaxed fit luxe. Foam sandals. I have to say the new sketchers slip in‘s are the most comfortable shoes I have ever wore. They are the 3.0. I will say this, Captain Bob, one driving the tour boats for Shorelinesightsing this summer I will be wearing sketchers. Also, while I run my own tour, boat company, Chicagobluewaters LLC I will be wearing the sketchers slip in‘s 3.0 this summer. Captain Bob highly recommends the new design of Slip-ins . Last, but not least the girls in the store were terrific.
-
March 2023 by Odalis Melgar
Ashraf was great help everyone in the store had wonderful attitude. Will definitely come back
-
December 2022 by Joseph Abraham
Customer service wasn’t professional first:one lady she was looks like late thirty’s with eye glasses her behavior wasn’t good at all and she’s looked moody !!! / Second:they made me payed twice for one air around shoes ! Cause of A payment terminal (pos) issue! That’s was Friday 12/9/2022And I got the refund 12/13/22I will Never go again to this store !
-
October 2022 by Tonia Arrington
New to the area, was driving around and came across this outlet. Man nice deal, loving my shoes. Customer service is good.
-
October 2022 by James Anderson
MY SHOE STORE!! They have all the shoes I am looking for AND at good prices. Sketchers are THE most comfortable shoes I have ever worn. Stylish, comforting, long lasting... I can't say enough about them.
