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August 2025 by Andrii Vegera
DO NOT BRING UNIQUE items to this store. tiffany charge like a Cartier, but when it gets to the service it’s a bazaar where you have to hustle. Otherwise, they TRICK YOU. I purchased several items in the store. This time I had ordered a new strap for my wife’s watch.
And the Tiffany made it too short and not proportional!
Also managers of the store told my wife that her mechanical watch doesn’t work. It has to be fixed. The price of that is $1200. Since her watch was working well before it was given to Tiffany, she refused to pay.
After trying to brainwash her, they agreed to fix it for no charge. Spending more then an hour with them in the store, my wife realized that her watch is working properly and shows accurate time.
I’m not sure what exactly they targeted to get, the money or the watch, I guess both. After this situation, this people lost our trust and we didn’t leave the watch in the store because things get lost.
Finally, when the wright size strap arrived, they switched it from gold to plated gold buckle.
When that happened, I had to deal with the store manager because the person who put an order together was busy, had a family emergency or simply stayed aside. I understand that, otherwise now she has to lie to me.
All this bs took us 6 months and I had to return that strap.
The bottom line:
1) the watch is working properly.
2) didn’t get the item I ordered.
No more business with tiffany.
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July 2025 by T
Joshua has no business being as good at his job as he is. The best customer service ever!
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June 2025 by Jackelynne Ybarra
Went for an exchange excellent service!
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August 2024 by Damien Olivares
Disgusting staff, an excuse for a designer brand, and a disappoint of a company
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July 2024 by DLN Tax Consulting Services
Great customer service! My husband purchased the Tiffant blue bracelet I always wanted.
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June 2024 by YaYa
My Favorite!!
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March 2024 by Spencer Olson
Employees did not honor the Tiffany promise to resize authentic Tiffany's ring purchased by my grandfather for my since passed grandmother. I proposed to my fiancee with it but the employees refused to resize it. They said I needed the receipt?! I'm supposed to be holding on to a receipt from 1962?! I even had the original box and the ring has the original stamp. To make matters worse, the employee tried to refer me to her friend for a private, not-Tiffany affiliated appraisal. Very dishonest!
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February 2024 by Mo T
Didn't like the attitude of one of the ladies there! Hire people who can smile!
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January 2024 by Mari Kim
Ran in to get a quick Christmas gift for the family. The Peretti heart keychain. $85Nice to have it wrapped so beautifully, was happy it wouldn't need anything more than to place the gift under the tree.Interior is beautiful and they have a little sitting area so others can chill or rest while you are taking care of business.Almost managed to escape but got distracted by the beautiful single pearl silver hardware bracelet that was being displayed. I have the matching earrings. Had not seen the bracelet before. So beautiful.Jane did a fantastic job of customer care and service. She saw my ring and offered to have it cleaned, and someone brought it back to me in five minutes. She informed me that the bracelet would go up in price $100 in January to help my deliberations; she had me try it on to get the right size (didn't even know I was a medium until I tried it on) etc.Took tremendous discipline to walk out -- just made a mental note: but I have a birthday in January...It's always so much better to be able to be able to try things on in the store.
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December 2023 by Jasmine Nagamine
Absolutely delightful. Everyone was extremely friendly. D. Fountain cleaned both my bracelets in under 10 mins and Emily was a peach! Thank you Tiffany team, your warm welcomes and excellent customer service goes a long way!
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October 2023 by Judy Dee
What's not to love❤️
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August 2023 by John Dattilo
Initially, we had a woman who was a bit short with us and a bit rude. The Director Marty stepped in, and he was fantastic the epitome of class and professionalism and the epitome of Tiffany.
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August 2023 by Muhammad Burhanuddin
Great service though would have appreciated a bit more of a special treatment when spending as many $$$$.
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August 2023 by Jo Ewing
I had a beautiful time shopping ? at return to Tiffany's.
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June 2023 by Patrick Hoyle
Ask for Laura, she has been taking care of us for years
