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February 2024 by Joy Dordick
Isaly Rivas is an outstanding, knowledgeable agent. Very professional!
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January 2024 by Philip Greene
Jake helped us so much at The Verizon Store in Skokie. On 1/29/24. He really went above and beyond.
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January 2024 by Sally
I went to Verizon because I hadn’t gotten any emails in 2 days! I tried for 2 days to figure it out but couldn’t. I was pretty upset about this when I walked in! This really nice guy asked how he could help and when I told him about not getting emails he said he had someone else with the same problem the other day. So he started trying all different things and even asked a co-worker to help. She was working on my phone and he was working on my iPad. After awhile he made some calls and even went on YouTube to try to figure out the problem! He kept apologizing and I told him it wasn’t his fault. After about 2 hours, whatever he did next worked! Over 3000 emails started downloading! He was determined to figure it out and he did! He was so kind and understanding! His name is Sabo Menkovic and I can’t thank him enough for fixing my problem and giving me the best customer service!!! Thanks again ? ???
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January 2024 by Dana Mulqueen
I went and used their pay station . No problems .
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January 2024 by A. khan
I was there because of the esim activation issue , Sabahu helped me a lot , he resolved the issue in a very professional way. thank you , keep it up.
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January 2024 by Shakil Nabi
Thanks to Yassar was so helpful appreciate for patient best service
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January 2024 by Тарас Дичка
It’s a terrible service and looks like a fraud.They told you that you will have a free phone but it is not a true, you have to pay at least 200 for a old phone.Also they are talking about gift cards but you will never receive it.Before this situation I thought that Verizon is the best provider in the USA
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January 2024 by Jen Brockmeyer
We came in with a very complicated situation to transfer a phone line and upgrade. Ron moved mountains to make everything possible, spending hours to ensure every last detail was correct. Could not have asked for a better service experience and for a better employee to work with. Thank you Ron and Verizon!
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November 2023 by kent williams
Really knowledgeable & professional. Great deal to be had. Travis knows his business. Great attention to detail. Made the transition from my old wireless server to Verizon quick and painless. Would definitely use them again. Thanks again for all your help.
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November 2023 by fayga chaya meor
i am thrilled to have found this cellular service store. i was challenged with visible prepaid service last year and Isaly the angel of this store invested a tremendous amount of extracting my phone service from visible and setting me up verizon service. whenever i needed help over this past year a simple call to Isaly has all my challenges. now today i have a new phone, new headphones, and a new apple watch . i am blessed to have found this cellular service store!!
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November 2023 by Jeffrey Storer
We went in to just get one replacement phone and ended up walking out with two new phones; so here we are. I had to write a review for Ron, he was simply amazing! When we arrived, the store wasn't too busy and were able to talk to Ron right away. We were there to replace a bricked phone, but Ron convinced us to get two new phones and saved us quite a bit of money. The store got a lot busier as Ron set up our new phones and there were several people waiting; but between Ron and the other clerk multi tasking, helping multiple customers at a time, they were able to take care of everyone within the hour. We never felt neglected or that we weren't as important as any other customer. Ron came back and checked on our phone transfer status, explained everything in detail, and answered all our questions. I didn't feel pressured to sign up for anything I didn't want. Kudos to Ron for making this a very pleasant experience.
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November 2023 by D H
Patrick L was patient and thorough as we migrated from Android to iOS. He made the change go as smoothly as possible and even offered assistance after leaving the store for unexpected hiccups with apps, which of course happened :-) He picked up our calls immediately! Overall, the new phone is great and Patrick's service was outstanding and felt tailored to us!
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November 2023 by Michael Gunartt
Margie was my associate, she made the process extremely easy and was really welcoming made me feel like I was at home. I will refer her to everyone.
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November 2023 by Morgan C.
Bought a new pixel 7 as soon as I got home the phone was burning my skin reading at 150 degrees fernhight and the manager told me it was an app on my phone causing it when the clerk added the app to my phone when I had bought it they also ran my bill up 4000 dollars a year and a half ago And that agent got fired for doing it to multiple people cause it's a cellular sales not a real version hiring shady people.
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October 2023 by Chuck Southwick
Samuel did a wonderful job taking care of me this morning. He is very personable and knowledgeable Thank you Sam. Chuck
