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February 2024 by Marko Milic
The mattress is extremely comfortable, custom made. all I wanna say is is best experience ever with all mattress companies...
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April 2023 by Scott
Skip this store. Spend your money elsewhere. Decent mattresses, but overpriced. This franchise offers a less then stellar delivery experience. They do offer free firmness adjustments, but then you have to deal with their young delivery guys scuffling up the walls and doors again.
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March 2023 by R A
I am very happy with my new Verlo Xtra-Firm mattress! I had been putting off replacing my mattress because I was not at all keen on the new foam style mattresses. Verlo's innerspring coil mattress has removed all the pains and fatigue that I woke up with every morning and felt throughout the day!Manny was very helpful in understanding my preference and guiding me to pick the option that best suited me. I was happy to meet Jon & Si who made the mattress and box spring- they set up everything perfectly!I am so pleasantly surprised both with my experience at Verlo and with the mattress that I will soon purchase another mattress from them for the guest bedroom.Thank you again!
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November 2022 by Susan Feit
Verlo has sold me with many other mattresses in thepast. You can experience good assistance fromall employees by using Verlo.
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October 2022 by Paula Fabbri
Stopped in the Skokie store on Sunday and had my mattress and box spring delivered the following Saturday. Kienan was very professional and helped me match an older model Verlo for a different bed. It's perfect! Jonathan and Si (delivery) were extremely nice, careful and professional, too. A seamless transaction...thanks!
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July 2022 by fliou benoit
Great choice and recommendations to get the perfect mattress for us. Amazing quality and handmade in the state. Good delivery too. Really happy with the experience.
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December 2021 by Mary Rodino
Excellent sleeping on this amazing mattress, and I just got my first mattress flip from Verlo. My mattress feels like it's brand new.
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September 2021 by Maryl Kavanagh
I had never heard of Verlo Mattresses before visiting my brother in St. Louis. I tried their mattress and slept so great I had to come home (needed to replace a mattress anyway) and made my appointment to visit a store. I didn’t plan on buying at first but the “no pressure” salesman was great! I tried many beds and finally found the one I liked. Just got it delivered yesterday and had a great nights sleep. Here’s hoping all my future night’s sleep are as good!! Thanks Verlo
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September 2021 by Larry Gardner
Professional company. Had good all around experience starting at the store with salesman Manny, to delivery(had the mattress within 3 days of the purchase). The mattress is probably the most comfortable one I've ever owned. It's what Verlo calls a V7 and it's two sided. I'll be curious to see how long it lasts.
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May 2021 by GG
Out of this world customer service. Manny was a world of knowledge and helped me find the best mattress for my needs within my price range. On time delivery with courteous delivery staff.
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May 2021 by Sally Volkert-Bissell
All went very smoothly from purchase to promised delivery date and time. Delivery was on time and very smooth. The drivers set up the new mattress and cover and were polite and helpful. First night sleep was excellent.
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May 2021 by Elias Martinez
Whoever is in charge of hiring the delivery drivers needs some coaching and mentoring on hiring drivers. I was driving through Cermak Rd near Austin Blvd heading west at around 10:45am on 7/2/2020. The Verlo delivery vehicle was constantly switching lanes tailgating other drivers and myself, mind you I had my 6yr old in the car with me. I don’t need a mattress now but I will make sure never to do business here.
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August 2020 by Chana S.
First time customer, after reading all good reviews online. Salesmen are personable, knowledgeable, friendly, professional. Good quality, reasonable prices. Delivery drivers are great.
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August 2020 by ron s.
This store is awful. The salesman was late to an appointment and then spent the entire appointment texting on his phone sitting behind his desk. If you want to deal with a lazy and rude sales associate, head here.
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May 2020 by Smith C.
THE best mattress manufacturer - several options of firmness, materials, and price points - even their most affordable mattress is better quality than most other mattress brands. The sales associates are knowledgeable, patient, and helpful. The delivery team is also very knowledgeable and install/remove as if the whole process had been choreographed. Customer service/telephone staff are very friendly and helpful. Oh, AND, made in the U.S.A. -yea!!!
