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April 2024 by Finnegan6674 (Kevin F)
Great store. I always shop there.
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October 2023 by Ken Marley
Be prepared for the pharmacy to be entirely understaffed. I had a pair of vaccinations scheduled on a Sunday afternoon, and they were administered more than one hour after the appointed time. I realize it's not the staff's fault, but that doesn't help me out any. Choose your time carefully, or better yet choose a different place.
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January 2023 by Nikolas M.
Not sure how it was 5+ years ago, but the place is nice. Never too many people, it's good for anything quick. Not sure what people expected going to a drug store in 2020, I'm sure any drug store at that time would've had a long wait.
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December 2022 by Greg Gordon
Recently improved customer service has earned this Walgreens 2 additional stars. ???
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December 2022 by Nazim Uddin
this walgreens will be demolished soon.
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July 2021 by Juan Tamparillas
I got very bad service. The beautiful lady who attended me was not helpful at all, and she didn't seem to care. Two days to get my son's antibiotics. They were ready yesterday out of pocket, but disappeared today when my insurer called them. Willing to drive a few more minutes to CVS to avoid dealing with them.
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March 2021 by Becky Griffim
Very nice people to help with any issue
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August 2020 by Alyson G.
In reality ZERO stars. Hands down worst customer service I have ever experienced. Pharmacy is ALWAYS chaotic, zero communication, rude & poorly informed staff, no one ever seems to know what's going on, if you call and ask questions you are interrupted and given excuses and fast talk. And this is what the pharmacy was like pre-COVID! It is absolute nonsense. I am only here because Target CVS is no longer in network with my BCBS insurance. I dread going in to pick up my monthly prescription because it is always a nightmare. Pro tip: if you can use Target CVS on Peterson, please do.
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January 2020 by Charisse B.
I haven't experienced such horrible customer service like the one I just had a few hours ago here. Maybe there's a slight chance that management sees this and re-trains their staff. I went in to make returns. I walked up to the register, no one's there. A female worker (her badge indicated she's been with Walgreens for some time) finally saw me and rudely said, "What?" I said I needed to make returns. With a harsh tone she proceeded to ask me a series of questions and made some rude comments. "What's wrong w/ those?" "Do you have the coupon?" "People usually bring back the coupon." Apparently I was given a coupon when I made the purchase, but I had no idea you had to return that too (never had this issue with previous returns), also, I don't even know where it is. I was returning 3 items from 2 different receipts and the whole process was handled so poorly. I've worked in retail, and she couldn't have made me feel like I'm causing a huge inconvenience. She even messed up, further slowing the whole process down (there's a bunch of people waiting behind me) and made it seem like I was the one at fault. The whole process could've taken less than 5 mins IMHO and w/o so much attitude :(
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October 2019 by CAROLINE H.
this is the slowest most painful place to get an Rx! I am looking into switching...received texts that my scripts are ready, only to arrive and it's not...or only 1 is ready. EVERY SINGLE TIME!
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July 2019 by Awais A.
One of the first pharmacy experiences I have had. The thing is, it's not just once or twice. It happens every time I come in to pick up a prescription. The most annoying part of it all is when thy quote you 15 minutes in store and then on top of that some other employee says another 15 minutes. They also send text messages saying prescriptions are ready to be picked up but there are no prescriptions ready! I have had a doctor call in during the afternoon for me to pick up some antibiotics, but a couple of hours later I go to pick it up, they say they don't even have the prescription order. I mean come on man. And then they have the audacity to tell you that it's in the system now when you give them a hard copy and you have to wait 30 min more to get it finally.
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January 2019 by Alexandra J.
This store needs to be reviewed. The people working here stand behind the pharmacy counter and ignore customers. There were 5 of them working the pharmacy today and 4 of us in line. Not one looked at customers or offered to assist. The lone tech had to care for everyone on her own while 3 pharmacists and another tech chit chatted.
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July 2018 by Anne H.
Highly annoyed. Went this morning to buy some snacks, before trip. Paid with food stamps as I bought all food items. As I went to get my stuff the cashier told me I owed 1cent. I asked for a manager( I know it's 1cent). The manager said to me ' I don't know why, it's been like that all weekend, YOU should call to find out why?' So you have been scamming people all weekend and I should call to figure out why? Complete b********
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June 2018 by Caty L.
This place really needs to work on both customer service and management I came in had to wait over 15 minutes for the manager to take care of me and the cashier didn't know what she was doing I came out more then disappointed.
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February 2018 by Vanessa C.
This is for the pharmacy only. Slowest most painful process I've seen anywhere. With 5/6 people behind the counter why it takes 30 minutes for anyone to get their stuff just disappoints beyond belief. I put in a prescription on a Monday, went to pick it up On Thursday, and still waited 45 minutes even after multiple texts saying it's ready. They frantically searched the store for any sign of my paper prescriptions from the doctor which I honestly think they lost. They don't look you in the eye except one or 2 of them. They must be severely underpaid and mismanaged. I wish there were a better pharmacy closer.
