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March 2024 by STEVEN Giampa
Staff was all nice and friendly. Massage went well and helped relieve some stress. Everything was nice and clean.
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March 2024 by Courtney Record
Much like other reviews, this location was wonderful until the new management took over. They immediately took away the novelties previously provided, such as BioFreeze. They increased prices without notifying members (which they will deny, but no communication was sent, only the signage changed.) Nearly all of the seasoned therapists left, leaving them to cancel appointments without offering another therapist. Upon cancelling my membership, they removed my spouse immediately as an associate member so he couldn’t use massages I paid for, and only gave me 30 days to use my sessions, even though they had nearly zero appointments since they were so short staffed.
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February 2024 by Brad Harris
The new ownership at elements Barrington is terrible. The new owner and manager are enabling predatory business practices of autobilling without sending payment confirmations, and generally not helpful. The massage therapists are leaving one by one if that is indication of new ownership. I am so disappointed by this business. I sincerely hope current and prospective customers see this as a warning.UPDATE: I have been a customer for 7 years, and this business owner is not presenting accurate information. Do not trust this business.
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January 2024 by Mark Chandler
Great staff at this location. Allison and Vanessa are excellent therapists. I love the way they communicate during the sessions.
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January 2024 by Nikhil Dewan
Similar to the other recent reviews - everything was 5 stars until (unfortunately) the new management took over. All three of my fav therapists quit, massage time/session shortened, zero flexibility in rescheduling, additional fines and fees enforced, and the list goes on. I wish them good luck with customer retention!
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December 2023 by Bilqees Ikram
This place was great until NEW Management! I had several sessions I paid for and they are denying me my services that I already paid for! I had many gift cards on file and no one there seems to know anything about my loyalty and the amount of business I have given them! Rude customer service by Alyssa. Beware it’s NOT the same place!
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October 2023 by Claudia Puquirre
I went for a prenatal massage and the lady said “ I can’t do a prenatal one” so she gave ma a regular massage, I was so uncomfortable and nobody listen to me to get my money back or get another session. Very disappointed!!
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September 2023 by Kevin Frazier
Bree was outstanding! I was comfortable and felt relaxed at all times. Thr massage was exactly what I needed.
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August 2023 by dark panda
This place is the most amazing threputic aesthetic place ever!!!! My mom and I just left from this amazing establishment! ( we're having our girls day together?❤️)~anyways~ When I first walked in I already felt the peaceful vibes and the atmosphere was very very clean and fresh and nice! It was also my first time getting a massage ever! I had the most amazing and wonderful experience ever!!!!?❤️ as much as I love my self routine morning and night routines at home.?I enjoyed the nice and amazing woman who gave me my massage today!!! I recommend coming here if you want to feel very relaxed and pampered and very comfortable! ? I'm still smiling of how my whole entire experience went today it was really relaxing!!!?❤️ I already love this place and will definitely be coming back!!????❤️mini note- *Chole* Thank you so much for the amazing experience! on my visit today! You did an amazing job!!!! Thank you so much for taking the time out of your day for giving me an amazing experience today!!!! Have an amazing and blessed day girl!???❤️
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July 2023 by Mark Angie
I was feeling rather stressed and needed to relax and my first thought was to book a full body massage with NICK. On my first visit with Nick I was made to feel very welcome and I knew I was in good hands. The atmosphere with candles and soft music and the relaxing massage from Nick was enough to send me a million miles away from stresses of everyday life. Nick has an ability of putting his clients at ease and ensures you are comfortable throughout the massage. The 1-1/2 went so quickly and that is why I will be back on a number of occasions. I would recommend to all my family and friends to book a treatment with Nick.Appreciated.
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June 2023 by Ofelia Rodriguez
This experience was so relaxing and beneficial to my feeling of renewal. My attendant was sweet and informativo and very helpful. Everyone should make this a habit simply because it is helpful for relaxation of your body and mind.
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June 2023 by Sameer Rajwade
All the therapists I have visited are really good one.. I would definitely recommend this place
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May 2023 by Katherine Ona
I had a wonderful experience at Elements Massage! This was my second time coming and this time I had a 90 min massage with an added Aromatherapy (i even got to take home the leftover oils. they put it on cotton balls and put it in a small bag-- left it in my car and smells soo good). My therapist asked me what area to stay away and what area to work on and she did what I had asked. I felt bad because I'm pretty sure I snored a few times! it was that good! I even asked my husband that another visit would be a great as a Mother's Day present. ? Overall, the place is clean and the service was great. Definitely recommend and definitely coming back. The only downside it is pricey. I wish FSA would cover this as it is a wellness treatment . ?
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May 2023 by Kathy Facenda
I joined the monthly membership and I'm so glad I did! The atmosphere here is very calm and relaxing from the minute you walk in. Once in the clean and cozy massage room, I feel comfortable and at ease. The therapists check in to make sure expectations are met during the massage. Add-ons like hot stones! I always feel great when I leave - self-care at it's best!
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February 2023 by A Pet
I’m visiting the area, and stopped in to check availability. The ladies at the front desk were very polite and got me scheduled the same day. The massage therapist, Jennifer, had a calming demeanor, and I was at ease immediately. My much needed massage was only an hour, but relaxing, excellent, and she was informative on how I need to follow up with care. I will definitely be returning when I’m in town again! Thank you!