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October 2023 by Vickie Z
They were very fast and courteous. Would use again
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September 2023 by Tamra Schlueter
If you need a vehicle picked up from AJ's don't bother because they tell you a time and then they can't even be there at that time to pick it up I wouldn't even give them a star he keeps pushing people off on time so if you want something done don't bother calling them for service
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August 2023 by Devon Kettle
Extremely unprofessional and rude, wouldn't answer my phone calls and I'm pretty sure the guy was drunk when he picked up my car
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August 2023 by Michael Becraft
Dude wouldn’t even put fuel in the truck. Charged the service call with out even servicing the need. What a joke.Service: Fuel delivery
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July 2023 by Lindsay Jahn
Was not pleased with them at all. Had to be towed on Friday. Spoke to them Monday morning about getting my car where it needed to go they said they would get it over there. It didn't happen called again Wednesday due to the holiday and they told me the place it's going to needed to pick it up. That information was not communicated to me or the repair shop. Had I not called my car may have still been there.
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May 2023 by Tammy Stalcup
After waiting 7 hours and dealing with a Machesney Park towing company and AAA, someone at AAA finally did their job and called this company. They were there in less than 20 minutes and had our car towed amazingly fast. So while I will never renew my AAA membership again, I would use this company,.
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July 2022 by Carrie Cauthorn
If there was negative stars I’d give that. $500 for a tow with ridiculous extra charges. $50 cause I was on the side of the road instead of in the road. $250 tow fee cause the nice police man called them instead of myself. ( the police man was very nice and told me he knew of a few towing companies that would be there asap, talked with him after the ridiculous charges and he wasn’t even aware of their fees. Going to investigate them) Instead of taking my car to my mechanic in which I requested that evening which was maybe a 15min drive away(10 miles if that) they refused to and took it all the way back to their facility in Beloit and didn’t bring it to my mechanic until late noon and then charged me a storage fee $125 and another $75 towing fee on top of that. A tow that should’ve cost me $200 max at any normal towing company( and yes I have had tows before and have never been charged this ridiculous amount before) They wouldn’t accept check and if I paid by credit card it was an additional $25 fee for that. Cash only! Screams ripoff! Refused to take my car off their truck until they got paid. Don’t use these guys ever, they will take you for all your worth. Always ask for pricing up front. These guys are crooks.
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July 2022 by Sue Elmer
Very unprofessional. Not on time for scheduled appointment, 30+ minutes late. Does not give professional quotes. I do not recommend this business.
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August 2021 by Felicia Wallace
He has great service AJ has great prices and always there when I need them.I highly recommend this towing company and I use them frequently
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July 2021 by Diane Rothe -Theesfeld
Very nice employees very helpful and caring.
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May 2021 by Sandra Taylor
Great Pricing very respectable and accurateI'll call them every time I need something done with my car
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May 2021 by Joyce Heuer
No one never answer the calls and the machine was full. U couldnt leave message called a couple times for 2 days
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May 2021 by Gregory Givhan
Extremely polite and courteous and on time
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April 2021 by Nik Johnson
Great service at reasonable rates!!!
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March 2021 by Autum Dawn
Decent prices but slow response time phone or towing.
