11AM - 4PM
16619 Kilbourn Ave, Oak Forest
Appliances
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“We purchased the property a year ago and the Generac was included.
The previous owners did provide some information on the services performed.
After a year of operation it was time to have the unit serviced.
Based on the reviews I contacted GTI and they updated their schedule to a morning service call from an afternoon appointment.
I did a video call with my wife and was able get answers to my questions of concerns as she watched the process happen.
A control sensor was bad creating potential damage to the battery.
The service and repairs were completed and I plan to use this service team in the future.
Thank You To All.”
“Went to buy a air conditioner and set my wallet down in the store and I believe the manager picked it up and put it on the desk in the main front office. Great store and good people that work there.”
“I had excellent service from beginning to end. My delivery driver and helper Chris& Matt gave A1 service delivery & setup was A1 cleanup Was A1 when I come in for payment I always tell people coming in they are A1. My mom is next to get service from them. Wouldn't go nowhere but to the Hammond location. Sergio Thomas”
“Menard's is a home improvement store that is larger than you prepared for, every single time, despite having been to Menard's before. You enter through doors that part for you automatically, as if the store has been expecting you, which in a revenue-based sense it has. The cart you select rattles in a specific way that is unique to your cart and yet familiar to all Menard's carts, as though they share a common rattling ancestry.
The store continues in every direction for what can only be described as a while. Lumber is somewhere. Plumbing is somewhere else. The relationship between these two locations involves walking, and the walking is significant. Signs hang from the ceiling indicating departments, and you look at them and nod and then proceed to get lost anyway in a way that feels predetermined.
Items are available in quantities that suggest Menard's has considered the possibility that you might need more than one of something, and has acted on this consideration aggressively. The savings, which are big and money-adjacent, are communicated through yellow signage that appears throughout the store at a frequency that can only be described as committed.
A lumber yard exists outside and requires a separate trip that you did not originally plan for but have now accepted as part of the process. You accept it the way one accepts weather.
An employee was visible at one point near an aisle that was not the aisle you needed. This was no one's fault.
You will leave with things you came for and several things you did not come for, and the total will be a number.”
“I visit this location quite often but decided to post a review after my most recent visit. The staff greeted me and when I paced around looking for different items, there was an associate that asked if I needed assistance and I did. They were quite friendly and helpful. Thanks for great service.”
“Found the young associate helpful when buying an electric screw driver.
I had returned the one I previously purchase and was not going to purchase another but after I explained the problem, I found it at a lesser price with more drill power.”
“Just wanted to take my time and commend the young lady in Garden who was a big help earlier this week. Believe her name is ChaNiya,…Niya. She had helped me load 7 rolls of sod in my car. My gait is bad (senior citizen) and I can’t carry as much.”
“I have been working with Aaron's in calumet city. They were extremely helpful, and patient. I always have GREAT service when I'm serviced by Kelvin and I'm always greeted with such friendliness from Diana.❤”
“I work here. And we do the best we can with the employees that we have. I suggest to every customer before they come in to DO YOUR RESEARCH before coming in. We are not Google. Everything you need to know is on OUR HOME DEPOT WEBSITE. The same way you can look up our number, is the same way you can get to our site.”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
“The people who work here are great and are as helpful as can be. So that's great. I give the store 5 stars. The third party delivery they used for my generator is a Big fat Joke. ACT Transportation are incompetent. My generator sat in a warehouse less than 10 miles from my house for 5 days before delivery. I was told they were short handed and since another storm was possible that night that I could come and pick it up myself as a solution made by the supervisor Tiffany like everyone has a flatbed truck to pickup a 200 plus lbs generator. So that's not a solution that's a delivery and a payment made to a company who would've never fulfilled the delivery. So my opinion to Home depot is to break ties with this company who carries a 2.8 review rating ACT AAA COOPER TRANSPORTATION. Thank you for your consideration of my comment.”
“**Update
The service is still top tier. I went in today and Catherine, a bright and friendly human helped me with so much kindness--and Queen went out of her way to answer my questions.
Long story short, everyone I encountered was amazingly helpful. Esther, Janae, and Richard all helped me navigate the return and exchange and warranty process with so much ease. The experience was pleasant and made me want to shop in store more often. God bless them. This is good, quality customer service!”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”