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“Has nearly everything you need when you own a home. If not they can order it! Quick self checkout is great for small limited items.
But their return Lady is annoying, definitely needs rotated off the customer service team, she's too wound up and takes ANY conversation or words as an offense.
Had 2 interaction in a week with this woman, 1st one she accused me of returning an opened used product. When CLEARLY it was still factory sealed, just the product paper was shifted around for whatever reason. The she told me that I should not have bought this item and picked a different one. WHY? Its sealed, nothing wrong with it. Didn't need it so returned. In the end she begruntling accepted the return.
2nd time I returned 1 simple item CLEARLY unused and she had no problem with that, but a simple conversation set her off again.
I'll be returning products in the evening until she's gone off morning. OR a manager will be responding next time.
Love the store, helpful people. except one.”
11AM - 7PM
16619 Kilbourn Ave, Oak Forest
Appliances
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“I had a very pleasant experience at Grand Appliance. Mr Jeff was my Salesman he was patient and had a great deal of knowledge regarding the appliances I purchased.”
“Fast professional service! Vicky and Colette made sure we had everything we needed to complete our project, they even sent us out with some additional parts in case a problem arose. Would highly recommend, great service, wonderful to work with!”
8:30AM - 4:30PM
1249 E Burville Rd # 5, Crete
Appliances
“We purchased the property a year ago and the Generac was included.
The previous owners did provide some information on the services performed.
After a year of operation it was time to have the unit serviced.
Based on the reviews I contacted GTI and they updated their schedule to a morning service call from an afternoon appointment.
I did a video call with my wife and was able get answers to my questions of concerns as she watched the process happen.
A control sensor was bad creating potential damage to the battery.
The service and repairs were completed and I plan to use this service team in the future.
Thank You To All.”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”
9AM - 5PM
7950 185th St Ste A, Tinley Park
Appliances
“They have a retail shop there that sells HVAC and plumbing part. I needed a Capacitor for the AC unit and was able to purchase it here. Glad I found the store because the alternative was to buy it from Amazon”
“After 25 years plus with Johnstone , parts aftermarket and GOODMAN / Daikin is the place to go . Many personnel counter sales changes some positive some negative -changes over the years , yet there are great front counter and other sales reps that have extremely the best customer service etiquette- much appreciated. but for a small contractor as myself , Johnstone is the lifeline to stay in business.”
6AM - 8PM
7300 W 159th St, Orland Park
Appliances
“Big shout out to garden department employee Vicky, she helped me find the right mulch and stone for my garden, she also helped me load it onto my truck, pretty strong for a tiny girl! I felt bad for her having to help an old man like me, you'd think some of the other garden employees would help but they were too busy standing around talking instead of working! Guess it hard to find good help these days, hope they keep her around, she appears to the only one working!”
“Found the young associate helpful when buying an electric screw driver.
I had returned the one I previously purchase and was not going to purchase another but after I explained the problem, I found it at a lesser price with more drill power.”
6AM - 10PM
17845 Halsted St, Homewood
Appliances
“I work here. And we do the best we can with the employees that we have. I suggest to every customer before they come in to DO YOUR RESEARCH before coming in. We are not Google. Everything you need to know is on OUR HOME DEPOT WEBSITE. The same way you can look up our number, is the same way you can get to our site.”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
“Just wanted to compliment Virginia at the Frankfort Home Depot. We had a problem with a tractor delivery being damaged and she went above and beyond to help us. Frankfort did not have the tractor in stock so they found one at the Homer Glen store. Since they delivered it we were told to contact them. The Homer Glen store associate was rude and did not want to help us at all since it was purchased at Frankfort
She also told us that no other stores had them in stock. When we asked her name, she hung up.
Virginia at Frankfort found us one in the Orland store.
We will ALWAYS shop the Frankfort store only!!!”
“They have a good selection and had PC parts my local best buy didn't have. The guy in the center was friendly and helpful, but the lady in the checkout line was talking on the phone the whole time.”
“I had curb side service and Armando was so very helpful. The toilet wouldn't fit in my back seat so he put it in my trunk and went back inside for twine and made sure it was secure for my ride home. Very kind and considerate young man.”
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“Went to buy a air conditioner and set my wallet down in the store and I believe the manager picked it up and put it on the desk in the main front office. Great store and good people that work there.”