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“The people who work here are great and are as helpful as can be. So that's great. I give the store 5 stars. The third party delivery they used for my generator is a Big fat Joke. ACT Transportation are incompetent. My generator sat in a warehouse less than 10 miles from my house for 5 days before delivery. I was told they were short handed and since another storm was possible that night that I could come and pick it up myself as a solution made by the supervisor Tiffany like everyone has a flatbed truck to pickup a 200 plus lbs generator. So that's not a solution that's a delivery and a payment made to a company who would've never fulfilled the delivery. So my opinion to Home depot is to break ties with this company who carries a 2.8 review rating ACT AAA COOPER TRANSPORTATION. Thank you for your consideration of my comment.”
10AM - 6PM
16619 Kilbourn Ave, Oak Forest
Appliances
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“Salesman was responsive to my ideas and rapidly assisted me in choosing the washer best fitted to my needs. I appreciated his courtesy and respect for my age. A+ rating falls short in my estimation! Also, I always give high rating to businesses that show respect to veterans!”
“Fast professional service! Vicky and Colette made sure we had everything we needed to complete our project, they even sent us out with some additional parts in case a problem arose. Would highly recommend, great service, wonderful to work with!”
“Highly regarded in the area and definitely the go to for all things power. Family owned and ran business that should be apart of your consideration if maintenance or adding a generator to your property.”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”
“My visit here was a great experience. The customer service was spot on. Danny was my representative.He was very knowledgeable, and his experience helped me much. I give this place two thumbs up.”
“They have a retail shop there that sells HVAC and plumbing part. I needed a Capacitor for the AC unit and was able to purchase it here. Glad I found the store because the alternative was to buy it from Amazon”
“Big shout out to garden department employee Vicky, she helped me find the right mulch and stone for my garden, she also helped me load it onto my truck, pretty strong for a tiny girl! I felt bad for her having to help an old man like me, you'd think some of the other garden employees would help but they were too busy standing around talking instead of working! Guess it hard to find good help these days, hope they keep her around, she appears to the only one working!”
“This was my second time visiting the Homewood. Menard the store was very clean and neat. The employees we're very professional and nice. I had a great experience their today. I came in for a cutting board for my vegetables. And had a peaceful experience. I am going to give Menards in Homewood a 5 star review. For cleanliness. Of the store and for my cashier great customer service today. Keep up the good work. Menard in Homewood il. Thank you.”
“I work here. And we do the best we can with the employees that we have. I suggest to every customer before they come in to DO YOUR RESEARCH before coming in. We are not Google. Everything you need to know is on OUR HOME DEPOT WEBSITE. The same way you can look up our number, is the same way you can get to our site.”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
“Brandon was so nice and friendly helping my son and myself find the golden lab and puppy blow mold for Halloween. When he found it it was high up on the selves where he had to get a ladder and climb up to get it off the pallet. So friendly the entire time. What a great employee to have working for you.”
“**Update
The service is still top tier. I went in today and Catherine, a bright and friendly human helped me with so much kindness--and Queen went out of her way to answer my questions.
Long story short, everyone I encountered was amazingly helpful. Esther, Janae, and Richard all helped me navigate the return and exchange and warranty process with so much ease. The experience was pleasant and made me want to shop in store more often. God bless them. This is good, quality customer service!”
“Kirk and Lee were excellent and should be recognized by management! My husband and I came in to buy a floor model work bench right after a major rainstorm and these two went above and beyond to make sure that we got the right product, shrink wrapped it and assisted us with getting into the truck. Shoutout to Adam too from Customer service who was simply a young gentleman who pointed us in the right direction when we walked in,”
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“Went to buy a air conditioner and set my wallet down in the store and I believe the manager picked it up and put it on the desk in the main front office. Great store and good people that work there.”