7:30AM - 8PM
209 Randall Rd, South Elgin“I had a check engine light come on my car and Aaron was very helpful and polite. It was quick, he hooked up a machine and was able to tell me what part was giving me trouble. They didn't have the part in stock but he was able to tell me what I needed looked at (I work an hour away and needed this fixed right away). Great experience! Highly recommend this location. Thank you Aaron!”
9AM - 6PM
474 Redington Dr, South Elgin“I recently had the pleasure of working with Chris. I was looking to get a leveling kit with 2” lift and new tires installed on my Ram 1500 Rebel. Chris was awesome to work with! His communication was great and kept me in the loop with the whole project. Not to mention the quality of work from the whole team was unmatched. Chris even matched the tire price from a competitor so I was able to get all the work done at one place. I will definitely be bringing in my future trucks here and highly recommend Total Off Road to anyone!”
“This place originally didn't have the part I came in to buy. However they ordered it and replaced the faulty one on my vehicle. Roman was a good dude and because of his customer service skills, I will be a repeat customer.”
7:30AM - 5PM
230 E State St, South Elgin“Supremely impressed with the paintless dent removal (PDR) and buffing work they did on my Outback. The April hail had make it look like a minor golf ball and I also had lots of white scratches on this black car from doing some charity work in a field where corn stalks had made apparently light but lots of noticeable damage. My 2018 vehicle looked new coming from Tredups in 2023 after fixing likely over 50 hail dings. That all the white scratches also buffed out with them was a dream.Customer service on phone and e-mail can be rather old school gruff and terse is the only thing to know going in. But credit where credit is due: the work would be every bit of 5 stars with more politeness in scheduling, insurance questions and interaction.”
“Great people. Have most parts I need. Struck out today. Called ahead. Yes they had parts. Got to store only one u joint and no stereo puller tools they said they had. Wasted time, wasted phone call. Total bull s today.”
7:30AM - 7PM
1100 W Spring St, South Elgin“My friend was looking for a special spark plug socket for his Cooper. He told me that he checked all the auto parts stores and no one had it. I went to Napa and I was able to get it in 2 hr. This is what the spark plugs look like.”
“Just went there to get a insurance company required estimate. Took care of me right away. Tino and I went out to look at the damage to my car. He was friendly and through in the inspection. Went inside ask me to have a seat and give him 20 minutes to put together a estimate. Roughly 15 minutes later Tino came back with the estimate. I've have not had any work done there, but my daughter has and very satisfied with their work.”
“O & M did an AMAZING job on my 2014 Honda that had been hit in the front causing significant damage. Melinda is kind and friendly and Octavio is reliable, and the turnaround time was fast, relative to other places. The cost was also very reasonable. I would recommend them 100%!”