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“Jim Scheiner walked me through the process with competence, humor, and patience. I recommend him and this dealership to anyone looking for a new car. Thanks Jim and Hyundai!”
“Brilliance Subaru has been a great buying experience from start to finish. Phil our sales associate and sales manager where courteous and respectful in the whole process. We actually are returning customers after having a great 3 year experience with our very first Subaru. The service department is really nice and so is the coffee machine they have while you wait for service.”
“Tony is a very trustworthy guy he won’t lie or charge you for anything you don’t need he was very fast and attentive with repairing my car, Tony gave me a very good price and did an amazing job my car looks new I would highly recommend Tony’s for any body work”
“I was looking to lease a Mustang Mach E, called several dealerships and Ford Hopkins gave me the best deal on it. Arturo made the process super easy and even delivered the car to my house with paper work to sign. Great experience all around and special shout out to Arturo for exceptional customer experience.”
“Mike and his crew are fantastic to work with. Always went above and beyond to make sure things went smooth and the work was excellent! Tyler who I worked with was simply a great guy to have on my case! Thank you Forest… my crossfire is alive and my perfect because of you all!”
“⭐⭐⭐⭐⭐
I walked into O’Reilly thinking I just needed a simple part…and somehow left feeling like I pulled into a professional F1 pit lane and the crew chief said, “Relax, I got you.”
First off, Joshio greeted me with a smile so genuine. He asked me how my day was going and made me feel so special. I thought he was about to offer me coffee. We talked for like 10 min about my day.
10 out of 10 customer service right off the bat.
The conversation lasted so long I forgot what I went in there for. He knew exactly what I needed and made me feel taken care of.
Then Rafa stepped in like the professor of auto parts. I had about 47 questions, some of them probably unnecessary, and this man answered every single one without blinking. He broke it down in a way that even I understood. No pressure, no attitude, just straight knowledge.
And Roman… this man deserves his own paragraph. Turns out the part I needed was at another O’Reilly about 10 minutes away. Instead of just pointing me in the general direction and sending me off, he explained everything clearly and even offered to take me there himself. Who does that? That’s next level service. That’s not “good manager” energy… that’s “I actually care” energy.
Between the three of them, I’m convinced if my car ever breaks down again, they’ll show up with tools, snacks, and emotional support.
Seriously though, amazing team. Professional, helpful, and actually care. You don’t get that everywhere.
No manches… give these guys a raise.
5 stars all day. ⭐⭐⭐⭐⭐”
“I have been a customer since 2010- the RL100. Yes, it was very very expensive for me at the time BUT within the first 30 days or so I got a ticket ( i didnt pay attention how to use it properly ) & k40 paid for it and ever since then nearly 15 years ago I have never gotten another ticket and it HAS saved me & served me VERY well !
I just recently got a new car and I was looking for the box that had everything in it and I found it except the power plug had been lost. I reached out to k40 and Lynette quickly replied to me within hours, seeing how they were closed at the time when I left a message, but she informed me she will send me for free both power cords so that I can get it installed again in my new vehicle. I have always recommended k40, it is well worth it & now with the new Platinum 100 I will be getting two more & am SO STOAKED !!!!
THIS COMPANY HAS ALWAYS HAD MY BACK -
Sincerely....
A Loyal customer & all his friends”
“Eric was very helpful and welcoming. My car was fixed within a week and looks brand new. I definitely recommend crash champions for any body work your car may need”
“I took my Odyssey to Caliber in Elgin because my insurance recommended them. They were awesome. They kept me informed through out he process and the repairs were great. David the manager was polite and very professional. if you need any collision work you have to go here! 5 Stars!!”
“Great customer service. They acted seamlessly with my insurance carrier and the auto rental company. Extra bonus, you can drop off the rental at Fixauto when you pick up your vehicle and they get it returned to the Enterprise rental location.”
“I brought my 2018 Corvette to Koza for quite a few upgrades. They did an excellent job. Pricing was all up front no hidden fees. John and Michelle run a great shop. I plan on returning in the future for more work.”
“Purchased a car from out of state working with Bobby. Great communication, and straightforward pricing. Bobby had great attention to detail following up on my numerous questions, providing additional photos, addressing my concerns, and even picking me up from airport. Best experience I have had with a dealership in a long time, great customer service!”
“Amazing service and amenities! Ida made the transaction great for getting my loaner vehicle quick and easy, I overall recommend the Genesis brand to anyone in the vehicle market but this latest service puts me over the top saying Genesis of Elgin is one of the best retailers there are!”
“The Mechanics, Technicians, Parts Clerks, and Service Advisors at Elgin VW are fantastic — and kind! They always take care of me and my vehicle. I work from home; I never drive anywhere; I don't need a car. I maintain my VW because of this shop.”
“Amazing Service, Knowledgable Staff, and quality products. Came in for brake replacement parts and a fender had a pleasant experience all around. 10/10 would recommend for all truck part needs.”
“The smell of new tires and plastic components permeate the air! Carhart gear, transfer pumps, and cordless kits abundantly supplied! This place is heaven on earth to most country boys! Don't forget the debit card fellas cause mamas got a long list here as well!”
“Omg! They didnt just repair it, they detailed its interior!!!! Thank you Adam for making my baby's windows beautiful- clean, sparkling, easy to see out of! Not only is the exterior beautiful, the work great, the windows...omg THANK YOU!”
“Excellent work excellent care excellent communication. The only thing that happened was my inside mats were dirty. When I picked up my car just a little dirt doesn’t matter considering the outstanding quality I received. Thank you.”
“I had an great experience at NAPA thanks to Armando! I was very stressed about my car misfiring, Armando took the time to really listen to my concerns, and he quickly diagnosed the issue. He explained everything so clearly, and I felt confident in his expertise. Armando's knowledge and excellent service turned a potentially awful day into a great one. Highly recommend!”
9AM - 6PM
629 S Randall Rd, Elgin
Auto Parts
“My partner and I have come to the Elgin location recently for all of our automotive repairs, and the staff in the auto department is phenomenal! These guys are friendly, professional, and efficient. The service manager, Alexis, helped us resolve a recent miscommunication involving our quote- he went above and beyond to get us the best possible outcome, and followed up thoroughly the whole way through. Ben has also given us honest advice, and really takes the time to communicate what is being done and following up as well. Not to mention the great prices and deals compared to ones we've been quoted elsewhere. Happy customers here!”
“My dad needed repair to a '96 Cadillac (side mirror). Spoke with one of the friendliest receptionist ever - Rosa and the car was repaired in no time. Great price. Washed the car. I appreciate your work Bill!”
“A+ took awhile but for the service i went in to get done oil change , tire rotation, and wheel alignment was decent time nothing crazy very happy was able to tell the differance when drove it home and price not bad at all very happy with everything that got done Thanks !!!”
“I had a great experience today 10/10/2025 at O'REILLY on McLean and Wing Street. Josh, Roman and Jose took great care of me and my car. They replaced the battery and license plate light bulbs.”
“Great company to do business with. Highest quality service and best core values is always guaranteed, not to mention the excellence of the warehouse supervisor.Extraordinary for both truckers and businesses.”
“Great staff, doesn't always have what I need but I'd say it does about 75% of the time and there's always somebody to help if you don't know what aisle you're looking for”
“Greate place to buy you automotive parts.Paul - is an amazing parts manager.Tony - I have nothing to say about him because he lives me speechless with his grate service.I do miss Shelly and I wish she is living the dream in whatever new career she pick.”
“Franco and Marco were absolutely flawless in their hospitality and kindness. Both were extremely educated about all of my Mazda options from vehicle choice to the very best financing available. They each made the car buying process simple and easy, being patient with all of my concerns, and making sure they found me the perfect car deal. I would definitely refer all my friends and family, Thank you, Biggers Mazda!!!”
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“I had a wonderful experience at McGrath Nissan in Elgin!! Ray was the one helping me find a car, I was told he was new but for being new he did an amazing job. David is the manager and he was so genuine and kind, he helped me make the best decision I’ve ever made and walked me through everything. Joe I believe is the financial manager, was very thorough, patient and so helpful through the process and so kind. Keith is the general manager and a phenomenal one, he was so helpful and reassured me through the whole process, super supportive. I cannot thank this team that worked with me enough!! I’m so truly grateful I stopped by and bought a car from a team who cares!! Buy your next car here!!!”