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March 2024 by Maria Veneris
HORRIBLE! I CAME IN ON A REFERRAL TO GET A FREE INSPECTION AND I WAS GETTING CHARGED $159.00 . THEN WHEN I SAID SOMETHING- THEY CHANGED IT TO $30.00. AND THEY STILL DIDNT GIVE ME A FULL INSPECTION. THEN THEY HAD TO HEAR BACK FROM ME TO PUT THE CAR PIECES BACK TOGETHER. AND WHEN I WENT TO PICK UP THE CAR- I HAD A GIFT CARD AND THEY ALMOST DIDNT ACCEPT IT! I WILL NEVER GO THERE AGAIN. THEY ARE NOT HONEST- THEY ARE A RIP OFF! NO ONE GO THERE!
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March 2024 by Timothy Bailey
I highly recommend H1 for your pre-purchase inspection!They performed a thorough review of the car, and provided a comprehensive digital report with images to document each point of the inspection. In my case they found a significant defect, and provided estimates for the repair which I was able to use at the dealership for negotiating.The staff was courteous, professional, and patient in answering all of my annoying questions. Thank you H1
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February 2024 by Hanz
They completely reset my car to factory settings on the module when all they had to do was reset my oil gauge. I lost all my preferences, users, garage opener, and phone connections.
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February 2024 by Alex Kouris
Always fair always honest.Services: General repairs & maintenance
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February 2024 by Timothy M.
Took my car there for a oil change after I left the check engine light was on was not on before now they want me to bring it back and leave it for a few days so they can look at it. The car will not go over 2000 RPMs calls on the phone very rude not recommended.
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December 2023 by Robin Castro
First off I want to thank the staff here Zach Jonathan and the mechanic that worked on my Honda pilot today. There people where really nice and treated me like I was family for real. I took my truck in this morning and got it back the same day and I had a few things done to it. So just the fact that I got it back so quick and the job was done excellent and they didn't try to charge me a bunch of money or try to fix unnecessary stuff that my vehicle did not even need is a win-win. I would recommend this place to anybody that needs to get their vehicle worked on in a timely manner and cheap. Keep up the good work guys. You made my life a lot easier. Again thank you to all the staff. I will be bringing my vehicle back anytime. I need anything done.
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November 2023 by Dan Dyer
I do NOT trust Honest 1 with my car repairs. After coming home, my check engine light went off and that wasn't the problem I went in for, what I went in for was not resolved. I don't believe they were truthful with the diagnosis of what was wrong with the charges and it was way higher that expected for a easy/simple repair.I don't plan on going back. I feel like it's ones of those places that that break something else to bring you back again.
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October 2023 by Amin Bey
I'm to buy a second vehicle soon. I got a general pre-purchase inspection done at this shop, mainly because it's right up the street from the car dealership I may end up buying from. The inspection cost was nearly double that of a few other shops that I'm familiar with outside of the area so that was a little disappointing, but the staff/technicians were knowledgeable, very friendly, professional, and they provided great customer service. Aside from their steep prices, I'd give them a thumbs up.Services: Auto engine diagnostic
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October 2023 by Randall Westra
if I could leave 10 stars for Honest 1 service center I would. My F150 with almost 170,000 miles started giving me problems on a Friday, days before I needed it for a trip with a ski boat in tow. I had a carrier bearing on my driveshaft fail, rear seal on my rear end leaking, along with brakes needing work. I was told it would likely be Tuesday before the job would be completed, but the staff at Honest 1 went out of their way, and had it done on Saturday!What the guys do not know is that I have had an issue from day of owning this vehicle of a shutter at taking off from a dead stop. Ford could never solve this problem, and after 170,000 miles I finally have a truck that I no longer have this issue going on! Brand new complete rear drive shaft solved this issue. This was an issue from day one of delivery, and I’m so happy to have a truck that drives better than new now! I also have a piece of mind knowing that I have a 36 month 36,000 mile nationwide warranty no matter where I go I’m covered on repairs done to my truck! Thank you, thank you!
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September 2023 by kristine porter
Talk about honest! Our a/c gave us trouble and of course it worked for them!! Excellent and professional experience at all levels especially Ramon. I wouldn't take our cars anywhere else. They take the Honest part seriously. Top notch!
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September 2023 by Cathy Hutson
It took longer than I expected, KoKo is driving beautifully. Thank you so much. Have all your particulars & keep an eye for lights. Haven’t checked everything out. You mentioned sensors not working properly. Will check later today if you addressed this issue.Service: Engine repair
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August 2023 by KATIE C
I was short on time a needed a quick tire repair/air. They took me in right away and had it done so fast. The staff was friendly and helpful. I will use their services in the future!Service: Tires
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August 2023 by ROCKING & ROLLIN
I brought my car in, do to it overheating. Told them, I think it could be the thermostat or maybe it's a head gasket, I also inform them of other little things. The fella at front went straight into a test i should take, I asked the fella at the front desk, about the test he recommended i should get, hey sir the test you recommending i should get ran will it find out what the issue is including head gasket? He look me in the eye and told me yes. I then asked him how long would it take, he told me you get the car here today, we'll have your car ready by tomorrow. I dropped my car off that day they had my car for 3 days.I call and call then was told I'd get a text and email that I never got, till I came in and got my car.( If I'm not mistaken I received a text message & email the day after I got my car)So once I get there they told me.We didn't find any issues with your car at all no leakage fans running as they suppose the cooling is flowing good the thermostat is doing its job, we ran your car for 45 minutes and no problems it never overheated.I ask them did you all actually drive the car, It's not going to overheat sitting idle,he then tells me we run all types of tests as if it's being driving it's good to go.I then proceed to ask so it's not a head gasket problem no white smoke no mixture with the chemicals that gas the oil,Them no none of that, we highly doubt if it's a head gasket.I take my car from there shop drive it for 10 minutes to my home, right up the street from where their located.. my car go straight into overheat when i pull in my drive way. Call them back let them know the next day, then they tell me I have to take further diagnostic test for the head gasket which probably's going to run to a $1000 plus just to see if that's the problem.So I take my car to another shop, they ran the same test.. Had my car ready the next day, as they said.. They results to the test was your thermostat is not opening and closing correctly and your fans are running slow.. So I'm not sure what test Honest-1 did but it's not what they said. And the communication with them was clearly we don't care what the problem is, are you spending money with us or not..I Feel I should be reimbursed plus more for that bogus diagnose test my time and paying for rides back and forth to work plus so much more I will not say on here...
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August 2023 by Fritz Naylor
This is a great car care shop. Since our first experience, they have been our go to service location. I cannot say enough about the level of skill and care the staff have and provide. Highly recommend!Services: Air & cabin filter replacement
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August 2023 by Rebecca Crosby
Always a pleasure overall. Total confidence in their advice and repairs. Provided ride to/from my home while they worked - a big plus. They truly lived up to their name!Services: Air & cabin filter replacement
