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February 2024 by Ramnu Reviews
I've been going to this Napa before when they were on 31 and since they moved and built this location, 28 years total it's now so poorly ran the counter help is absolutely horrible .I as a 24 yr automotive technician, have given as much info as possible with every parts inquiry and it's amazing that it still gets screwed up over half of the times .Returns and starting over on the order no remorse or empathy from their screw ups....I just don't understand how in today's business world this is standard and accepted from management.P.s the few good parts guys they had like Brett and a few others they let them go.
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January 2024 by Vernell Womack
✔️ℹ️??️ I'm on cloud 9 at Napa Auto Parts,SE,one of the few stores still have,20-50 Royal purple oil.come get some.?????️
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December 2023 by Jamie Garza
I would give them a negative review if I could… Sold me the wrong battery took it back they insisted it was the correct battery with the wrong sticker on it. Then gave me a hard time about returning it. Drove around the corner to advanced got the correct battery wouldn’t you know the truck started right up… Idiots is all i can say
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August 2023 by Alfredo Garcia
, nice considerate workers always very helpful Quick Service perfect hours thank you very much
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November 2022 by Terina
Employees here are very helpful and polite. 99% of the time they have the part I need in stock.
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August 2022 by John Tyson
My friend was looking for a special spark plug socket for his Cooper. He told me that he checked all the auto parts stores and no one had it. I went to Napa and I was able to get it in 2 hr. This is what the spark plugs look like.
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February 2022 by Roger
I ordered a hard to find vacuum online, which could be picked up in 30 minutes. When I got to the store, their computer showed 0 in stock. They searched the store, and when not able to find it, they cancelled the order. They were very helpful, and I was not surprised they didn't actually have the vacuum. About 5 minutes after I left, they called to tell me they found one vacuum that was on its way back to the warehouse. They went far out of their way to help me, and I highly recommend this Napa store.
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January 2022 by SS
Had a recent experience here that we'd like to share. Was in buying gear oil, wiper blades and a few other items.... they only had a couple qts of the gear oil I needed.... the gentleman behind the counter, Yoshi, was very polite and explained he could get the oil the next day... my wife and I left there and both commented that Yoshi went above and beyond and that we should leave a positive review for him and the store for helping us out and being so friendly. Thanks NAPA and Yoshi!
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January 2022 by Brian O'Neal
They are very helpful and friendly at this location
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January 2022 by Todd McVicar
Very good people thanks for the help
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December 2021 by Craig Kaplowitz
Excellent service, great staff, very helpful!
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December 2021 by Jake B.
No masks on any employees. Not following cdc covid guidelines. Complete disregard for others safety and well being.
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November 2021 by Mark Conning
Very knowledgeable staff great selection of parts
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August 2021 by brian sulo
I love my napa store so much more then auto zone and advanced auto. They really know there stuff. I had a guy Nick Vombrack at napa. He went above and beyond to help me with some exhaust parts. He really makes a difference and his employer should be proud to have someone like that. Great employee. Saved my a ton of time and pain trying to find what I need. Thanks buddy.
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May 2021 by Dolly SCANLAN
An extremely nice gentleman helped me today. They didn't have the part I need for my 16 year old car, but he helped me splice a hose as at least a temporary fix until I can get to the dealer. His only charge was to pass on a good deed and I will do this in spades. I highly recommend this place and the employees!!!!
