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November 2022 by John Newton
4 days past exchange date of unopened product, I was told corporate wont allow past 30 days. Not a refund, an exchange ! I was fully expecting to pay the difference. The staff was pleasant but did enforce the rules she was forced to. I left the product there cuz I wont use it. The Vitamin shop lost a sale today & a customer in the future.-- I was contacted by corporate & they agreed just 4 days past the 30 day return policy was well within the scope of exchanging an unopened product. After receiving 3 phone calls from them, the last being area Mgr, I was able to exchange tge product. Thank you Vitamin Shoppe!
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November 2022 by stephen taylor
Over priced and the people have no clue what they are selling
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October 2022 by Miguel DH
Excellent customer service.
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July 2022 by Dennis Couwenhoven
clean and well ran store. I go weekly.
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May 2022 by Michael Drescher
Calvin is fantastic. He helped me out both times I was in the store looking for something to help with stress and mostly with my sleep. He is very knowledgeable. I highly suggest this location.
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November 2021 by Bradley Myers
Great experience as usual! Calvin the manager was very friendly as well as extremely knowledgeable. He helped me find exactly what I needed and explained in depth the benefits between different types of protein. 10/10 would recommend everyone visit this store!
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January 2021 by Thomasb Northwest
Great vitamin and health in a bottle.. got assistance and prices way lower that the GNC was.. very happy with all my purchases.. great place
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January 2021 by Justin Pasciak
Hillary was so welcoming, kind, upbeat and helpful! Great experience today.
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August 2020 by Llz Rhoton
They very informative here. Very reasonably priced
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March 2020 by John Giersch
Great service
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November 2019 by Lynda Pearson
I come for the things I need because they know their stuff here. It's a small parking area, come late morning, early afternoon.
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July 2019 by Mark E.
Came in yesterday to buy some CBD oil. They recently began stocking the Charlotte's Web brand and I wanted to give it a try. The employee I spoke with was courteous, informative and engaging, he mentioned their subscribe and save rewards programs and let me know about their price match policy. I was in and out in under 10 minutes and ended up saving ~$8 off the MSRP price too! I've really got nothing negative to say other than from what I saw while there he was the only employee on duty and there were a few other shoppers scattered throughout the store. Not sure if other employees were on break or in the back.
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June 2019 by Shay Williams
One of my husbands favorite places!
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February 2019 by Devin M.
One-of-a-kind stores. Every-time that I have walked into this store, I was always greeted promptly and given the ability to walk around the store without sales-people bombarding me with a specific brand. I believe Joe is the manager at that location and he has really made every time I go there a learning experience! Every employee there is informative as to what I am putting into my body and they tell me exactly why certain brands rank better than others. No body is condescending and I leave there knowing I was not ripped off. Thanks South Elgin Team!
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February 2019 by Michael F.
I used to buy my supplements from this South Elgin Vitamin Shoppe. After noticing that the price kept going up starting from $32.99 to $35.99 then $39.99. I decided to check Amazon prices and I found it sold through Amazon for $21.00 WOW!, The VS advised me that they would match the price as long as it's sold by AMAZON. So I purchased several bottles month after month with no problem buying from them. Well I go in today 02/14/2019 and an employee named Mike was not happy that it was $21.00 on Amazon. He was mumbling non stop about "Amazon doesn't carry it for that price" then " I can't even find it on Amazon". I checked again and it was same name brand, strength, quantity, etc. on Amazon sold by Amazon. He must have checked 20 websites trying to disprove me which took about it 10 minutes of just standing there that I didn't have today. (Was running late). He eventually found it on Amazon and sold it to me for the $21.00. I've been told by every single employee including him that they price match. I'm just asking that if it's such a big problem don't mistreat the customer, just cancel the price match policy. I will order on AMAZON from now on and to all the rest of the employees thank you for honoring the price match without whining.