Black Tie Formalwear is highly praised for its exceptional customer service, professionalism, and willingness to go above and beyond for clients. Customers appreciate the staff's efficiency and helpfulness, often mentioning how they provide personalized recommendations and assistance in selecting tuxedos, shoes, and accessories for special occasions like prom and weddings. The staff's dedication is evident, with employees offering solutions such as suggesting alternative rental places to ensure customers get the style they want, even on short notice. Many reviews highlight the friendly and helpful attitude of the team, including young employees who share personal experiences and provide valuable advice. Customers also value the quality and tastefulness of the rental options, noting that the final look often exceeds expectations. The business is recognized as a community-oriented, local establishment that prioritizes customer needs over profits. Long-time clients appreciate the consistency and the personal touch they receive, emphasizing that such service is rare in larger stores. Overall, Black Tie Formalwear is described as a trustworthy, supportive business that delivers great products and outstanding service, making it a preferred choice for formal attire needs.
Ray will ensure you look your best. His attention to detail is second to none. I have been a repeat customer with him for close to 40 years and have never been let down. If you want to look your best go see Ray.
April 2026
I called earlier today and spoke with Ray. He was polite and answered all my questions. I brought my son a few hours later and he was extremely knowledgeable and helpful. This will be our go to for tuxedos. Thanks Ray!
August 2025
Wonderful experience across the board! Always a seamless experience doing business here, highly recommended!
