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May 2023 by Carole Jacobs
I have used Illiana Boarding & Grooming for years and they have never disappointed me. Already set up my next boarding reservation ?
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February 2023 by Lisa Marsh
I love this place! My husband and I use to bring our boxer Chance here, but he transitioned. We now have a Rottie and I called to bring her in and Sandy gave me some helpful information.They are not only in it for the business. She saved my new dog from a potential hazard. Thanks Sandy!!!Yes you should bring your dog here because they really do a great job and I love how their oatmeal bath made his coat smell and feel.
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January 2023 by Christine Kamberos
Basic but safe & clean & reasonable Have been getting large breed dogs grooming here for years.
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September 2022 by T.K. E
Took great care of my two Dobermans, sent them home happy and healthy!
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September 2022 by B. Hope Faulkner-Ridley
They had groomed my dog but, charged full price! And she was groomed poorly.
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August 2022 by Jon Casillas
Great place to board your pets. It looks like they are a little short staffed, otherwise they would have received five stars.
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August 2022 by Ishanna Thomas
Off rip, when I walked in to pick up my dog the lady at the desk had an attitude. We paid for grooming and housing. We were then told we had to go to the back and get our dog ourselves from the back…. walking pass all the other dogs in cages. As we stand there while all the dogs are barking the worker kicks the cage of one of the other dogs and tell it to shut up. How do you work with dogs all day and treat them like that? If I could give them zero stars I would. The entire experience was terrible they have some of the worst attitudes as if we aren’t paying for a service. 0/10 do not recommend anyone take their pet there.
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July 2022 by Regenia E.
I'm not usually one to write a review but this place leaves me absolutely NO Choice !!!!!!!!! I boarded my dog there for 4 nights. He walked in perfectly fine when I returned to pick him up after his stay he had to be carried out by myself and Sandy at the front desk because he could not walk. Why you ask I STILL HAVE NO ANSWER !!! All I was told is that when the groomer went to get him from the dryer after his bath he was laying on the floor and could not move. I asked at that time why didn't I receive a phone call... I was not given an answer. Nobody knows what happened. I asked how did he get from the dryer room back into the kennel cage ? He weighs 59 pounds so I know it took more than one person to carry him. I still have no answer !!! I asked to speak to the manager I was told he is home sick with Covid, smh he can't talk on the phone I asked ? I was told no she not allowed to call him. I know that was a lie. When I asked to speak to the person whom handled him last I was told she is gone for the day to call back on Tuesday she will be in at 3. Well of course when I called she was not in because she also has Covid. SMH When I arrived home, I could not get him out of the car. My husband and son had to wrap a towel around his waist to lift him up . No worries I have made a couple of calls, starting with the South Suburb Humane Society !!!! And others. You guys better be careful you never know who's animal your boarding and now your being watched. Do Not take your pet here !! This is NOT over !!!!!!
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June 2022 by Manny A.
They are great with animals, but service is a bit slow. If you're the impatient type of are in a hurry, you may be frustrated with this
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April 2022 by Luz Rosales
Was abit nervous of boarding but I took my Rex in for 10 days he came back clean and happy ? will Def book again
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December 2021 by CJ L.
I'm beyond upset. My niece took her baby Roxi there. Picked her up today and this is the result. This is disgusting and if Roxi stayed there any longer who knows what could've happened. I have before and after pics and the red patches were after she picked her up. Did she sleep on the concrete? Did she have a bed with padding? Did she eat? She lost weight! We are gonna see what options we have to rectify this and make sure this doesnt happen to any other dogs. I have dogs myself and they are basically my children, they just happen to have four legs. Unacceptable and disgusted. You should be ashamed.
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December 2021 by NIKKI JOHNSON
I called to get my dog (Cane Corso) a bath, but was told she was too busy to put my appointment in the system. So I came into the office (I live around the corner) and was told, "I'm on break now (1:00pm) and I don't have anyone that can put your information in the system and that she would call me back at 3:00pm. The lady at the desk never called me...honestly, if you didn't want to take my dog, you could have just said that. No need to lie...now you have yet another BAD REVIEW!
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October 2021 by Kenyatta Anderson
She looked so clean after her shampoo and she got quite a few compliments at the vet.
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October 2021 by Julius ogunti
They always take good care of my dogs.
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June 2021 by Jackqueline Davis
They were able to bathe my baby and make her even more gorgeous! She even allowed them to put a bandana on her! Very pleased with their service!!!
