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January 2024 by Tami McKay
I’m shocked to see all the positive reviews. I have a mini cooper that I need to bring in. I called 3 times and talked to Bob. Twice he said he would look into it and give me a call me back and never did. I called again right before the holidays to schedule to bring it in. He said they needed to get their holiday schedule together and he would call and let me know what day and time to drop it off. Again…nothing. Once with no return phone call I can understand, but 3 times…apparently it isn’t worth his time. Honestly, if you didn’t want to work on it or you thought it wasn’t worth your time just tell me. It isn’t professional to handle this the way he did. It was VERY unprofessional and I am very disappointed.Tami McKayValparaiso, Indiana
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December 2023 by Tammy Hemsley
Very good customer service
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November 2023 by Dr. Daniel Benko
Bob is by far the most transparent mechanic I’ve worked with. His knowledge of my older Benz was superior to the kids at the Local Mercedes service center. Upfront pricing and straight forward timeline on finishing the work needed. Pricing so much better than Benz service center and most importantly is that I feel he actually cares about doing right by the customer. Just take your vehicle here and you won’t be disappointed!!Service: Steering & suspension repair
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November 2023 by Chris Goss
First time customer with Bob and his wife and I would jus like to say I am overly satisfied with the performance. The pricing is very reasonable and he is efficient within his work! I’ll be back and I will also refer others to him. Thanks Bob and Christina for being so welcoming
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May 2023 by Dawn L.
Import Auto Group keeps my BMW and Audi in great condition. They're extremely knowledgeable, honest, prompt, reasonable, and friendly. They genuinely care about their customers, vehicles, and operating them safely. I highly recommend them!
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December 2022 by Katrina Brown
Bob is the best in the foreign car business. He explains everything to you. He is all about quality. Go here if you want your car running with no warning lights on the dash .. . The best or nothing.. .
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August 2022 by Rev. Dr. Gregory S Hardaway
GREAT SERVICE. Very client friendly.Great service and great rate.GREAT CUSTOMER SERVICE. (Bob)
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June 2022 by Eliza Brown
Greatest place to bring your car for repairs, information about your car if it's an import vehicle
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April 2022 by Christopher Lathrop
Bob is the best! Total transparency, fast turnaround, reasonable pricing, and he genuinely cares about his customers and their vehicles. It's always good to have a local mechanic you can trust. Glad I was referred to him!Service: General repairs & maintenance
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March 2022 by Shawn Brewer
This review is well over due. But this was by far the best auto experience that I've ever delt with. The service and price is unmatched. A owner that actually cares about the safety and well-being of his customers goes for miles. I'll travel here everytime to get any work done.Services: General repairs & maintenance
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December 2021 by William S.
Import Auto Group and Bob Colbert provide outstanding service, dedicated employees and genuine care and very fair and equitable repair costs for the customers and their autos. Bob and his group have been our major auto repair shop since the 1990's - about six Jaguars ago. I can highly recommend this outfit.
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December 2021 by charity solomon
Bob and his staffs are the best. I started saving money on my car maintained since I got to know him. He tells you what needs to be done and does it perfectly. I highly recommend him.Services: General repairs & maintenance
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October 2021 by Wyatt Jellema
Bob and His wife Christy are awesome. Super nice and very trustworthy people. I would recommend anyone with a Mercedes or other import to go here before thinking about going to the dealer. Bob is very knowledgeable and knew what my problem was right away. They also go out of there way to be very transparent with you so as to not leave you second guessing whether or not your being cheated. It was an all around excellent experience and I will definitely not be going to anyone else from here on.Service: Electrical repair
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July 2021 by John wyatt
Bob and His wife Christy are awesome. Super nice and very trustworthy people. I would recommend anyone with a Mercedes or other import to go here before thinking about going to the dealer. Bob is very knowledgeable and knew what my problem was right away. They also go out of there way to be very transparent with you so as to not leave you second guessing whether or not your being cheated. It was an all around excellent experience and I will definitely not be going to anyone else from here on.Service: Electrical repair
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April 2021 by Shameka Cook
Love the customer service that they provide. Would suggest anyone with a benz, BMW or jaguar to skip the dealership for repairs. Bob definitely is an expert mechanic.