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“I just want to thank Michelle that was running the front today. She had a steady flow of customers and at the time she was the only person working the front. It was truly amazing customer service.”
“I want to give a big shout out and a big thank you to Supervisor Brittany at the Bethalto office, she went above and beyond to find my lost package on Saturday night 11/18. She even got the package back and brought it back to my house. I really appreciate it. Thank you again. Sherry”
“I had to get fingerprinted for nursing school and walking into this location I was greeted by both ladies. If this location wasn’t so far from my house I would come here for all of my shipping needs! This was the best experience I’ve ever had at a post office.”
9AM - 12PM 12:30 - 3:30PM
36 W MacArthur Dr, Cottage Hills
Post Offices
“Well I read five reviews for was really good one bad I personally do not have a bad word to say about that particular post office I have bad words to say about other post offices but the lady at that post office was always been very kind and very nice I wonder if she's up to a first amendment auditing?”
8:30AM - 5:30PM
1624 Main St, Alton
Post Offices
“I like this location because its close to my house. However, tell your employee Lori to stop trying to make things difficult. She's always looking for things to give someone a hassel.”
8:45AM - 4:45PM
3236 Nameoki Rd, Granite City
Post Offices
“I like the Uptown post office but How is anyone supposed to mail anything when the hours keep getting changed by staff? They've always been nice, helpful, & knowledgeable. Does the Postmaster General know about this? The hours they were open was until 4:45pm and has been for decades. The people here like this. Today there was several others trying to mail things when I tried to mail things but once again, another sign was taped to the window with yet Another change of hours. Is someone trying to intentionally get the Uptown post office to close for good? Sure does seem like it. Please stop this & go back to regular hours. Thank you”
“Staff was very attentive and friendly in helping me answer my questions about post cards and stamps. Very knowledgable about the services offered, and extremely helpful in guiding me to the right choices that best fit my needs. Thank you for your service and keep up the amazing work! Y’all are amazing! :)”
8:30AM - 5PM
2350 Homer M Adams Pkwy, Alton
Post Offices
“Went to drop off a package 1/29/24. I’m currently 8months pregnant and had my toddler on one hip and large package in the other arm. The lady working the front desk came around her work station and opened the door for me! Fantastic and quick service. She even offered to print out the receipt and bring it to me. Very helpful and I would go back to this office.”
8:30AM - 5:30PM
132 N Kansas St, Edwardsville
Post Offices
“I wanted to give a huge thank you to Emily. Once I got in touch with her she went above and beyond to make sure I was informed about a package I sent. It did take much longer to reach the destination than expected. But she was amazing. Thank you for keeping me posted and going out of your way to do so.”
“Today I had to do a certified mail with Receipt. The woman who greeted me at first glance (seemed stern and wasn't gonna be friendly) then She just whips on this smile that lit up the place. I told her what I needed and in the process a woman in a wheelchair came in with a wheelchair and she had gotten her a Birthday gift. Another woman came in going on about being a grandma finally to a baby girl. She just knew everyone and they all just loved her. She was not your tipicle stamp, press, NEXT.....Always be the rainbow in someone's dark clouds..More people like you need to be in the world.”
9:30AM - 6:30PM
11001 Dunklin Dr, St. Louis
Post Offices
“Richard, Pam, Marcus and others are fantastic. Sorry, but Im bad on names, would ment others if I could remember names.We have used this branch for our P.O. Box and local delivery for over 14 years. Although we have had major issues lately with an address change. These issues are due to the system over all.*** Richard just spent over 40 minutes on the phone trying to solve our forwarding mail issues.***Marcus has been a great local carrier and Pam is always very nice and helpful. Others have done a great job as well.The post office as a whole has had issues over the past 4 years, but these people have been outstanding. Give them a break when you see them, the job is NOT easy.I spent several years as a subcontractor for USPS, it's not easy keeping people happy. If you ship packages with FedX chances are you'll have problems compared to USPS. UPS is pretty good though, but not up to the quality of service as the USPS.Thank you for all your service!!! Cheryl and I really appreciate it!”
8:30AM - 5PM
1610 Eastport Plaza Dr, Collinsville
Post Offices
“I didn’t know this post office was here, pleasantly surprised. I first stopped at the one in my town of Troy and they had one employee working and a line of about 10 people and they all appeared to have 2+ boxes each in their arms. After waiting about 10 minutes, I had to leave for an appointment, but during that time only one person was helped. When I walked into this office both counters were open and there were two people ahead of me. The one window closed down after helping her customer, it was close to closing so to be expected. The other lady was very fast and efficient with her customers. She didn’t have much emotion as friendliness or any negativity, just professionalism, getting the job done and answering your questions and getting you in and out, I can respect that. The facility was clean. I read the reviews after I left and will leave the rating a 5 and will track my packages to ensure they arrive on time and without incident, if they do, I’ll keep the 5 and recommend this USPS Office.”
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“I always use this post office location because the staff are so helpful. Sadly that's not always the case at other post offices in this general area. I have learned this by trial and error.”