Verizon

Most Recent Comments

• July 2025 by Rachael S Holt
  Worked with bro had a great experience!!
• July 2025 by Larry Wagner
  It was a great visit. Mot only did i get a phone but my grandson got one for free. They knew what to do and how to do it. I recommend to use Sparta, they are great
• July 2025 by Danita McLaughlin
  I've been to Perryville, chester, redbud, and have NEVER had close to the experience I had at the Sparta location. They had answers to every question I asked and were extremely friendly. I worked with Bri and honestly will never go anywhere else. Not only did I get a decent deal but I also was helped in every other aspect of my account. Don't waste your time on the other stores in the area sparta is the one to go too.
• June 2025 by Jodi Rieckenberg
  Very helpful, helped me upgrade my phone and my plan, ended up saving me a lot of money each month.
• June 2025 by Nancy Kelly
  Worked with bri and she went above and beyond to help us. Wasn't worried about how m uch time we spent there.
• June 2025 by Amanda Flynn
  Best experience I've ever had here. Brittney helped me with all of my questions and concerns that I had. Every experience with her there is wonderful! She really knows how to do her job very well! That girl deserves a raise. 😁 She's very caring of her customers and I will definitely be going back again.
• June 2025 by Ashley Denton
  I went in looking for a new phone, case and all the bells and whistles. Brittney came right up to me and made sure my experience was great!! She was very nice and caring and very informative about everything! I’ll definitely be going back because of her! Thank you Brittney for all the help!!! You were awesome!
• June 2025 by Amanda Whittaker
  I had such a wonderful experience at Verizon thanks to Brittney! She was incredibly kind, caring, and understanding throughout the entire process. It’s clear she really knows what she’s doing—she answered all of my questions I had about my account with patience and made sure I felt comfortable and confident with everything. Customer service like this is rare these days, and I truly appreciate how Brittney went above and beyond to help me. Thank you again!
• June 2025 by Sue Triefenbach
  Worked w/ Bri she did a great job
• June 2025 by Keegan Koker
  Great experience with Bri, super helpful and knows her stuff!
• June 2025 by Stacy Schott
  Had a bad experience with upgrading phones. Brittney didn’t know what she was doing and was rude and sent my old phone home with me instead of keeping for trade in. Better employees are needed. Dalton on the other hand was very very professional!!
• May 2025 by Dora Harvey
  Bri is my favorite! Super helpful and always so nice.
• April 2025 by Nola Martin
  Has a very good experience compared to one I've experienced in the past. Great management at this point in time.
• August 2024 by BonneLife
  They're rarely there during business hours. I've been there are a couple times the last few weeks the lights are on and the doors are always locked they also never answer their phone. I stood outside last time for about 20 minutes with a few other people hoping they would open the doors no one ever came.
• July 2024 by desmond greene
  Edited to add because I know this dude comes back to these reviews from time to time because he’s obsessed with me❤️: Put some minoxidil on your mug, man. Attempt to match your outfits because the wife-beater look looks absolutely clownish. Attempting to confront me in public is such a poor choice considering you’re the one with an attitude lol. And in front of a child? How immature can you get? You definitely confirmed my suspicions that you sit at home- a sad, drunken mess. Only losers attempt to argue in front of their children and that’s why I walked away with few words. Imagine clowning on ME when you’re clowning on yourself, troglodyte.
  
  Anyway, AVOID this store at every cost, just visit the Walmart across the road instead. But be careful telling that to the balding, 6' foot beer-belly man-baby employee, because his masculinity is so fragile that he felt the need to verbally assault and then threaten to physically assault me because I told him his attitude sucked. Below is the story:
  
  I walked into the store with my wife to purchase some new phones on February 10th. Employee walks up, and in a really unenthusiastic, dismal tone, said “what can I get for you.” My wife then asks for the iPhone 14 Pro Max, and the employee says “the iPhone 15”, not even as a question. This same conversation happened again as he attempted to get my wife to buy something she was not looking for, saying the iPhone 15 instead of the 14 pro max. This was my first problem- he was treating my wife as if though she is stupid and could not make the decision for herself.
  
  I then say “let’s just go to Walmart” and the employee taunted with “why? Because you saw the prices?” At that point, I was fed up and said “no, it’s your attitude!” and proceeded to walk away. He then made a remark about how he knows my wife from nearby, which is completely irrelevant. This grown 6’ man literally chased my wife and I out the door, proceeded to call ME fat, and then flips the bird while saying other derogatory things. I go out to my car, sit for a minute, and then proceed to walk back towards the store front to read the information paper posted outside to see if I can contact corporate. The employee then runs out the door, swinging it fully open and then gets in my face, an inch away while spitting in my face, screaming “YOU WANT SOME? CAUSE IM IN THE MOOD”, totally unprovoked. My wife had to stand between him and I because this employee was readily going to put his fist through my face, for no reason, and absolutely unprovoked.
  
  I'm not sure what made him so sensitive to the point that he had to act like a toddler, but I'd be defending my territory too if my wife had left me and I drive a mini-van lol. Verizon will not fire this employee- I'm convinced this company would have still kept the guy had he actually hit me, too.