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“Best choice of fishes in the surrounding area. I was able to get the cichlids I wanted without having to look for them online thanks to them. The set ups inside the store are so well set up and the reptile room is worth looking at. Over 400 aquariums in just one place !”
“Hands down amazing I will never go to Petco again! Amazing customer service and an enormous amount of options. I got my dogs birthday cake and gifts from here today and I am so happy I found them I will be back !!!”
“Wonderful people who really know what they're talking about. Very helpful. I had several questions and needed some advise. Great prices too. Check them out .”
“Natalie is a great team member and made my girlfriend and I feel very comfortable and relaxed as she educated us about the ferrets that were there! We're thinking of getting one (probably 2, can't leave em without a buddy!) and the girlfriend has never had one so Natalie let us hold em, let em move around, and gave us great insight. If I were to live in the area and think about getting one I would come back there, thanks for the assistance!”
“I have work in many places didn't like any of them as much as something fishy. I have been there for 7 years now and I've never been happier my bearded dragon love coming with me and getting lots of attention from our customers.”
“Sarah at Woof City has been so wonderful with our Golden Doodle. She has always gone the extra mile to make him feel comfortable. With his grooming. SO glad that we found her!”
“I love Best Pets! Every time I go in the staff is always so helpful. They have a great selection of food and accessories for any pet you may have. I bought my bearded dragon from them and she is great! Such a great local small business.”
“Stopped in to check it out. Enclosures are set up nicely, there's a great variety of animals. They also have some hard to find food items for your reptile. They also have a reticulated python that was rescued, they are doing a good job in treating her. As someone who has over thirty years of experience in working with retics, it's hard to see such a fantastic animal that was neglected. It's nice to see that this shop cares enough about this animal to get it the proper treatment. Hopefully it remains a shop mascot.”
9AM - 8PM
2919 IL-173, Richmond
Pet Stores
“Love at first sight
Our new puppy Milo is thriving and we are thriving because of him! My husband adores him. ❤️
He is the best dog ever!! Just what we needed in our lives!
The breeder answered all our questions and gave us advise to keep him a healthy pup!! She had everything available to us to bring him home! Thank you for what you do.
We have a very happy, healthy puppy!!”
“A gentleman working the store today offered to help me with heavy litter and I declined but thanked him. While walking to line a guy (holding no products) cut me off instead of letting me put the heavy litter bag onto the belt. After holding this heavy bag for a while I just put it down while waiting in line because I couldn’t hold it anymore. The staff member who offered to help previously opened his lane and also offered to grab the bag for me!
He should teach the other guy how to be a decent human. Man or woman I would let anyone go ahead of me if they had one heavy order. God forbid you wait an extra couple minutes! Thank you for all your help! Give this man a raise!”
“...as Co-Director of Izzie's Pond Wildlife Rescue and Sanctuary in Liberty, SC...we are incredibly appreciative of the quality, service and relationship we have experienced with Fox Valley Animal Nutrition. Everything has been exemplary.”
“Ordered my new puppies food online and my order was ready to pick up in 30 min at the Crystal Lake, IL warehouse. The warehouse was clean and the young man handling my order and paperwork was presentable, courteous and professional.”
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“Great place, great people and a pretty good selection for a small store. Prices are a bit on the high end for the area, but they do have frequent sales and events.”