-
March 2024 by charlene bechtel
Very friendly and professional. Theresa thank you for personal touch. Theresa and everyone at America's Best thank you for making my visit a very pleasant experience your the best!
-
March 2024 by Raylee Griffin
Service was quick and every worker was courteous. Special shout out to Aydriel who assisted me in purchasing my glasses and helped me out a lot! Would absolutely come back
-
March 2024 by lisa bartulis
Ended up being a virtual exam, which I admit went very well. I felt that everything was very thorough and the little nurse taking care of me through was very nice. I received my trial pair week of March 11th. Called today to order them and change the right lense. I was sent to Aydriel on the phone who started quizzing me about the doctor I saw which is their virtual doctor that I had to see since the doctor had called in the day I had my appointment. He was so unprofessional about his relentless quizzing about the doctor he didn’t know…. I talked above him to tell him I just want to order my contacts. But I was the unprofessional one. Grow up and learn customer service. Follow through is everything.
-
March 2024 by Poolebaby Tre
I had a great experience because of Aydriel. He answered any questions I had. He helped me sort through several pairs of glasses that would be best for me. He explained every step of the process before, during, and after I picked my favorite pair. Aydriel was very helpful and extremely patient.
-
March 2024 by Richard Surratt Jr
Doesn't explain their promotions and options and doesn't tell you about additional costs. Wouldn't recommend.
-
March 2024 by Penny Davis
Tech, doctor and optician Theresa was great
-
March 2024 by Cindy Suiter
Theresa was very helpful and patient with all our questions and concerns. It's always a challenge to go to a new place and a comfort to leave feeling good. Thanks,Cindy
-
March 2024 by Daryle Williamson
Adriel assisted me in choosing my glasses and was familiar with my insurance coverage. He is always professional.
-
March 2024 by Heather Bitschenauer
Rayel was truly fantastic!! My eye exam fee $69.00 was free with getting 2 pairs of new glasses for $48.43!! Definitely recommend!!
-
March 2024 by Barbara Pitchford
Aydriel Great experience
-
March 2024 by Jodi Brogdon
Today was my first time going here and the place was very nice, well organized, the doctor and all the staff were hustling to keep the process moving and staff were all great. Aydriel was the guy that sat down with me to explain all the options for my glasses , and do the ordering, he was very professional and pleasant and it was an overall great experience.
-
March 2024 by Sarah Johnson
I had a wonderful experience! I have been going to Americas Best since I was 12 and honestly it has always been very reliable and the one time they made a mistake, they immediately fixed it and were all so wonderful about it!This experience was really the one that took the cake. It was my first time having a virtual appointment and the tech and doctor were so nice. The tech took time to explain the entire process to me in its entirety so I was super comfortable! The doctor was nice and quick, she showed me my eye scans and was comforting with my questions. I feel bad that I do not remember their names.Rayel was super helpful and she helped me talk myself through the glasses and contacts. She was very patient and helped me figure out the best deal for my budget while still getting the glasses I wanted. She was really the one that put this visit over the top!!!
-
March 2024 by Karmen Goodrich
Alex and Rayel are the best! So helpful and informative:)
-
March 2024 by R J
Aydriel is absolutely amazing! He was very patient and took the time to take of my mother's needs. Highly recommend
-
March 2024 by Jamie Hobson
Edit: after 3 trips I finally had a good experience. Both pairs of my glasses finally fit correctly, they are not falling off of my face nor are they hurting my ears or nose. Thank you for making this experience better.LeighAmanda was very pleasant to work with. The exam went great, the problem came when I went to pick up my glasses. First off they never did any measurements after my exam. Then I get the call for my pickup, I get there and they hand them to me and tell me have a nice day, to shaping or anything.. after i try on both pairs and say they need to be bent they acted like it was an inconvenience. I got them sort of shaped and left.. had to take both pairs back because not only did they hurt my ears but my nose and one pair had a rough spot rubbing my ear. Get told of yeah the covering on the arm is coming off, we will send them in to get them remade, this was after I had wore the glasses for less then 12 hours .
