AutoZone Auto Parts on N 9th St in Springfield, IL is known for its helpful staff and excellent customer service. The team is dedicated to assisting customers with their auto needs, often going above and beyond. Customers have praised the staff for testing and replacing batteries, even in very cold weather, with some employees spending over 20 minutes outside in freezing temperatures to ensure their customers are taken care of. Several reviews highlight employees like Oscar, Anton, and Jamie, who provided courteous and knowledgeable assistance, including installing batteries and helping find and install headlight bulbs. One employee even installed a battery for free after the customer purchased it elsewhere, showing a willingness to help even when it’s not required. Customers appreciate the friendly attitude and quick service, especially when visiting close to closing time or when in need of urgent help. Overall, AutoZone on N 9th St is a trusted place for auto parts and friendly service.
Carter on 9th St. was amazing he provided excellent service!!!!’
February 2025
Oscar and April were extremely helpful.Oscar installed the wipers. I only shop at AutoZone. Friendly and professional. Thanked them for their great service
February 2025
The guys were very helpful. It was negative 6 degrees & they tested my battery & had to put in a new one for me while freezing. Everyone was so nice & I'm very grateful for all their help. I would definitely recommend going there for all your auto needs.
