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January 2024 by Vernale Rhone
Clean place was reasonable prices
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January 2024 by Tim Sextin
Very helpful and polite. Store neat and clean.
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January 2024 by joy bartlett
Very helpful when I really
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November 2023 by Cyd Mombourquette
We walk in,Three employees are working all of which are on the phone with customers.It was quite a long wait before anyone got off the phone.There was no acknowledgement to any of the customers waiting to be helped.You know...We'll be right with you.It took an hour to figure out the part we needed.Won't be back.
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November 2023 by Dan Camp
Prior to this experience, I've generally had nothing but good things to say about every Autozone I've used across the country. For whatever reason, my experience the last few days has been terrible. I have a part for my vehicle that was not in stock in this store, but was in Peoria. I called the store and asked if they could have the part shipped down to Springfield and the person assured me that it would be there no problem by noon at the latest the next day. I was told I'd get a call from them once the part arrived. I did not get a call so I called them back and was told that they couldn't find the part but it was on the way. I've been told this upwards of 5 times at this point over the span of two days. Never once has someone from the shop called me back, I've had to continuously reach out to them for any updates. A person yesterday said he ordered another one so that I would have the part today, and still the people in the shop seem confused and have no idea where either of these parts are. I understand people make mistakes and things happen, but the lack of communication and failure to provide service means I will not use this store again.
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May 2023 by Tony Jenkins
They have this thing to plug in your car and let you know what the problem is if you want to buy the part there you can or you can take it to a dealership there's no charge for the service that's excellent
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April 2023 by C G
Great service, good prices. Got 20 dollars in rewards
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January 2023 by Rick Ambrose
Nobody at this location has any knowledge about vehicles
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November 2022 by Jackie Woodson
The worker was very helpful. Even though they didn't have what l wanted..
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November 2022 by Carrie Wyman
Great customer service!
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November 2022 by Deron Perkins
Kudos to Alexander at the South Grand store for being professional, personable, and bringing a great sense of humor to a battery exchange and install! Refreshing customer service!!
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November 2022 by J Samuel Rule
They didn't help me at all. Not even advice.
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November 2022 by Jo Soothill & Andrew Hurst
Rhyan W was awesome! 10/10 for assistance.
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September 2022 by Kathy McClure
Always helpful. Actually showed me how to replace tail light bulb. Much appreciated. Bulbs pricey but good I'm told
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August 2022 by Brandin Ward (F and f)
Guy tried selling parts I didt need Said if you're changing you're alternator then you need to change your belt No exceptions and I've changed multiple alternators in the past and haven't changed the belt and everything worked fine