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October 2023 by Thomas W.
Terrible. Waited 22 minutes, no food. Ordered from drive up, different price at window (12 minutes). I said there that there was a difference in price. The response was that we charge what the computer says. I said that's bullshit. Employee said said it's not bullshit and through a glass of soda in my face. Damn. I left. Place should be shut down. Skank employees. This is real. I love one block away and am 71 years olds.
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August 2023 by caroline b.
Stopped here on our road trip - went 15 miles out of our way and the doors were locked! We could see people eating inside. No sign on the door and no one said anything to us. We went through the drive through and they said the dining room was closed but wouldn't say when it would reopen. Someone said they were short staffed. Really unwelcoming and a bummer.
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March 2023 by Matthew K
Dry burger, cold fries and a 20 plus minute wait time, all for a mere $24 (for 2 double cheeseburger combos). This should sum up my dining experience. The cashier with the tattoos up his neck that was clearly stoned out of his mind was just a bonus. Don't go here. Anywhere else in Springfield will be better, and quite possibly cheaper.
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March 2023 by Matthew Kuba
Dry burger, cold fries and a 20 plus minute wait time, all for a mere $24 (for 2 double cheeseburger combos). This should sum up my dining experience. The cashier with the tattoos up his neck that was clearly stoned out of his mind was just a bonus. Don't go here. Anywhere else in Springfield will be better, and quite possibly cheaper.
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October 2022 by Libby van dyke
Every time we go there they are out of what we are trying to get. Get it together! We can't even get out of line when we are denied what we were trying to buy.
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September 2022 by TSCG81
Disgusting, dirty, falling apart, run down, smells like sewage. Woman’s restroom is out of order. That place is literally falling apart.
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September 2022 by Devon Abrams
Me and my girlfriend love to go here she likes long John's but I'm a huge fan of a an w more great food friendly staff
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August 2022 by Jacob Bietsch
My most recent visit will be my last. My food was undercooked, sloppy and thrown together. Beyond terrible. Won't be at all surprised if this makes me sick later. I'll make sure nobody I care about comes to this establishment. Awful food, worse service.
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July 2022 by Caryn Williamson
Very slow service. Had to wait 15min for only 1 meal
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June 2022 by Mary Jane Ward
Had to rate this to leave a review. Went to this restaurant. Ordered some food. Got my order. Went to the counter to ask for some ketchup packets for my order. Had to go to the other part where the napkins to get one to wipe the coleslaw off of the bag. Took my order out to the truck. Had to go back in to the restaurant to get someone that was using the bathroom. Upon going back in the manager accused me of stealing a bottle of ketchup that was sitting on the counter in the area where I was. I took my bag back into the store and asked where the bottle of ketchup was at. She told me that I just needed to leave. She was on the phone with her Gm. She also said I'm not crazy. I know what I saw. Wanted a root beer float. But was told they're out of root beer . This is not a place I would recommend to anyone
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May 2022 by Susan Fry
Food is good, used drive thru, service was great, not a long wait for food. Overall a good experience.
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May 2022 by Thomas Gebhardt
Pretty damn tasty but a bit over damn priced for A&W! $25 for 2.
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May 2022 by Candy Coulter
Food was so full of Grease long wait time
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April 2022 by Kathy C.
We have been going to this restaurant drive through to purchase our son's favorite meal (plain double bacon cheeseburger with cheese curds) for several years and are well aware of all of it's shortcomings but after last night even our son is done with them. After making his regular order, he received a single burger with mayo, ketchup and lettuce and on top of that the burger could not have been colder if it had been stored in a refrigerator. We did not discover the problem until we made the short drive home and attempted to call the restaurant to make a complaint. Our calls were never answered. Thank goodness Culver's isn't that much further from our home. They will now be getting our business.
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March 2022 by Annette Fleming
Floor was as greasy as the food. This place is as ghetto as the area it is in.
