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January 2024 by Elright
I love Barne & Noble, very nice place to hangout
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January 2024 by Jack Smalley
Everything is nice and organized. Just wish I didn't have to walk to the back corner of the store to get to the manga section.
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January 2024 by Duo Maxwell
Honestly this location is a hit or miss for me. The location is always clean and well kept, but good luck with their curbside ordering. While yes they get it together quickly but I swear they pick the most busted up books.
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January 2024 by John Gerhard
Coffee and books: perfect companions
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January 2024 by Nixon Kellenberger
This store has a good selection of books, toys, and bookish things. The staff are friendly and the prices are as expected for a bookstore. Even my teenager loves this place. Often my husband and daughter will come here and hang out for a few hours so she can shop while he gets some work done on his laptop. We're all about keeping brick and mortar stores open and especially love bookstores.However, the one star review is left because the restrooms are ALWAYS FILTHY. Not one visit, not twice, but every single time someone from our family has used the restrooms here. I'm talking toilet paper/trash all over the floors, stalls completely out of toilet paper. If you're lucky, an employee was kind enough to leave a roll sitting nearby, and hopefully it's not wet. But more than once, there was nothing. They're often out of paper towels too. It's like the store does absolutely no bathroom cleaning but occasionally someone tells them they're out of toilet paper so an employee tosses a few rolls in each stall and moves on. It's not just about customers having to use a filthy restroom, their employees (mind you, there is a cafe in this location) also are using these filthy restrooms void of toilet paper/paper towels and with trash strewn about, and then they're serving food and touching the items in the store, and so are the customers who use the restrooms here. I cannot believe this isn't an OSHA violation for the employer or a health code violation because the cafe means these restrooms are also part of a restaurant.Since we don't use the restrooms every time we visit here, it took a while to notice that this is an "always" problem. But after discussing it with our family members and chatting with other families in the Springfield area, we've learned that this is just a known thing about the Springfield Barnes & Noble-the bathrooms are disgusting.
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January 2024 by Tommyknockers
Always my go to for manga. Friendly staff and a nice environment.
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January 2024 by Steve W.
Staff was extremely helpful. Felt they really were interested in making sure I got what I wanted.
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January 2024 by Rachael Chandler
Lacking in customer service and very dirty bathrooms.
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January 2024 by Anthony Quinones
Love taking the kids and my wallet here.
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January 2024 by David Magee
Nice employees that are very helpful. Bathroom is always filthy at this location. It is filthy when they open in the morning and filthy when it closes. Been that way for over a year. Apparently the company could care less.
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January 2024 by Katherine Berner
Love this store.
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January 2024 by Jim Brown
A well stocked book store. It is a relaxing way to find just the right book for gifts or enjoying yourself. We like the coffee, etc too.
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December 2023 by Linda Dhermy
Found exactly what I was looking for!!
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December 2023 by Frank Studnicki
Customer service was very friendly and knowledgeable.
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November 2023 by Mojo Moves
Even though they didn't have the book I was searching for (out of print), they gladly pointed me in the right direction. They also sell LEGO's now, so that's nice. It's still clean and oddly the same. They've jumped on the "let's sell impulse buy's" bandwagon though so that's where the 4 stars come into play.