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December 2023 by Marscia Anderson
I Love Box & Go. The customer service is top-tier, and they don’t make you buy tape to send a package!
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November 2023 by Amanda Eilers
I was emotional when trying to send a package to my baby brother who is in the navy and about to be deployed. I was a mess laying things out on the counter asking how to ship it the best way. The ladies (one whom I believe is the owner) were so sweet to me. I began crying and over sharing, which is what I do when I’m nervous and upset. Those girls listened, helped me, said kind words that comforted me, and sent my military package for free. Patronize this establishment. They are the the kind of good people this world needs more of. Thank you Box&Go ❤️
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October 2023 by Laurie B.
We recently moved to Florida and Box and Go pretty much moved us! Everything arrived unscathed including my mom's china and wine glasses. The staff is amazing, very friendly with excellent customer service.
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July 2023 by ahmad turk
If you want to print a document out of an email, they will charge you 2$ for each email then additional charge for the paper print. Be mindful and send your documents in one email to avoid the absurd charge.Charging for an email ? how sad.Quality of print is good. People are friendly.
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April 2023 by Cheri Elmore
Initially went in because they will help with DHL shipping!!! (DHL pick up is very hard to find). They were so pleasant! I ended up repackaging a gift/small token I was trying to send to someone, taking it out of a previously used Amazon box that “fit” but wasn’t very clean, and putting it into a beautiful new box that will convey to the receiver, “you are special.” Delightful experience!!
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January 2023 by Joshua Alan Lutz
Great customer service and value. I was able to get in and out very quickly. The staff boxed up my item with care and made helpful suggestions. Perfect alternative to other, more well-known shipping services.
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November 2022 by Catherine Beck
Always friendly and always professional. Highly recommend.
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August 2022 by Elie Agamah
My family and I have been doing business with box n go 2 decades. When parcel is missing. One time my parcel was sent to wrong address. It was traced found and delivered to the right one. Made a call to follow up. Very Friendly family business.
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August 2022 by Scott Nichols
Amazing customer service. Very fragile piece boxes and shipped across the country. Arrived perfect!! Repeat customer for a reason
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May 2022 by Joseph Williams
Had to send 85 pound surface planer for service. Great job...outstanding!
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March 2022 by Nash Tharian
This place is the best in town! No matter how complicated the order, how much they are able to accommodate every shipping difference, and how much time I take, they are ALWAYS helpful.Such a great staff and clean store.No one in Springfield should ship else where. They accommodate all shipping outlets and can receive packagesGive them a try.
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February 2022 by Barb Bellan
They offer alot of packing services and are very efficient and helpful.
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December 2021 by Steven Hubbard
The staff is super helpful and very careful packing up items to be mailed. All costs were explained and different shipping options provided
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October 2021 by Tony Tillis
Very aloof staff.
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August 2021 by David McDivitt
Did a good job. No issues.