CarMax offers an easy car buying and selling experience with no haggling or pressure. They carry a large selection of used cars, trucks, and SUVs, with plenty in stock and all vehicles openly displayed with prices. The process is straightforward and super easy, providing a great shopping experience. Associates are professional, provide great assistance, and explain the entire process clearly. For selling, they make it easy to get a good price quickly, even if you don't buy a car from them. Customers report a great overall experience with spot-on customer service and highly recommend considering CarMax for their next vehicle purchase.
Had the car shipped from KC. Was kept.updated on the transfer and then it was here. Quick and easy. Went in, test drive, finalized and drove home. Thanks Chris!! Will continue doing business. With Springfield Carmax
September 2025
Best car buying experience I’ve ever had, everyone really cares about their customers and from start to finish very easy and everyone was super great!!!! Thank you again love my new sonata!!!! CarMax in Springfield,IL
June 2024
Great staff at Springfield IL location and easy to work with.