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February 2024 by Darian
Worst customer service available. Do NOT order their pizza it's old and cold every time they will not refund you. However I contacted corporate and got my refund. I would be surprised if Jeremy still has a job or Marcus for that matter.
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January 2024 by Wolf Man
Check soda before buying bought 2 that expired on Nov 23rd 23 and it's January 15th 2024 didn't even notice date until I took a drink and it tasted nasty.
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December 2023 by Tony A
There are much better Casey's in the area that can walk and chew gum at the same time. If you want to wait for the pizza cook to make a pizza and then make bread sticks after the pizza is done, go to this location. I am not exaggerating, the guy actually can not make more than one thing at a time. In another instance, he was staring at his phone while one pizza was done, and the other was jammed in the oven being overcooked.
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October 2023 by Sedrick Perry
⭐⭐⭐⭐⭐"I love stopping by Casey's for their delicious pizza and convenience, but what really stood out during my recent visit was the exceptional customer service. The new girl at the register was incredibly nice and made my experience even better! ?⛽Casey's always has quality food and a wide selection of items, making it a reliable stop for both fuel and snacks. But when you add friendly and welcoming staff to the mix, it takes the experience to a whole new level. Kudos to the team, and a special shoutout to the new hire for making my day! ??"
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April 2023 by Artemis
One of the best Casey's I've ever seen. I mean just look at it.
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March 2023 by Cognitive Public
Everyone here seems so down everyone except Jimbo
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March 2023 by tica levels
I was just there and the heavy set man with the red hair working the counter was extremely rude and dismissive. I greeted him and he said nothing. So I repeated my greeting and still nothing. Then I said, " O, I guess today is not a day for saying hi to guest." He gestured to the black lady in the back office and said, "She said, "hi, not me." So I got quiet for a minute before I mouthed off back and just asked her if she would come up and assist me.Obviously was bothering this man because he had to put his cellphone down and help me, but this Casey's was a disappointment tonight. I did not feel like I was a wanted, let alone appreciated guess in that establishment. It was so dissappointing.
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March 2023 by Christopher Boward
They never have pizza, and when they do, they are from 5 hours ago. Never know if they are going to be open. Some days they are closed by 6pm. No sign or anything. Terrible service.
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March 2023 by Dakota
Somebody give Jimbo a rise nothing better than being feeling welcome and receiving good customer service
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December 2022 by Talor Butler
There's always quick and friendly employees here which is great. Also the quality of the food products is great. Whoever is working in the back of this kitchen knows what they are doing. Highly recommended for a fast bite to eat or even ordering ahead.
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September 2022 by Sharon Rogers
Just ordered pizza and 3 bags of chips. DoorDash brought the pizza but Casey’s didn’t give him the chips. Asked the driver about it, he said call the store the pizza is all they gave me.Called the store and they said you gotta talk to DoorDashCasey’s stole about 15.00 off of my debit card
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June 2022 by Gary
Casey's conveniently located just off Peoria Rd in Springfield. Polite, courteous and attentive staff. Usual tasty pizza, breakfast pizza, breakfast sandwiches, burgers and much more. Donuts are really good. Lots of choices of snacks and drinks. Some auto needs and over the counter headache and colds or flu medications.
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January 2022 by Gary Rowland
Great place to pull in and grab something quickly from their convenience store as you fuel up and get on your way, staff is always friendly, stores always clean, A nice little added special is they have free air here if you need air for your tires or kids blow up toys ect. Can't go wrong, Highly recommend.
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July 2021 by Paula Clements
There is only 1 staff member that is friendly. They close whenever they want to. Don't even bother going there.
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December 2020 by Anna Greenfield
First and last time I will go to this location. So I stopped here after work to throw 10 bucks in my gas tank after work. 2 employees where outside and it was 5 mins till they closed. When they saw me pull in they rushed inside I turned my engine off about to go in and prepay and they shut the lights in the store off. I think its bogus af that they knowingly closed early because they didn't want to take 30 seconds to serve me. I know I showed up 5 mins before close but never have I had a Casey's do that until now.
