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December 2023 by Tisha Gee
I Had bought $109.00 worth of items at citi trends on 11/16/23. On 11/21/23 I returned 75$ worth of it. Here we are 12/09/23 and it still hasnt posted to my card.
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October 2023 by Karma
Very unprofessional and ghetto the employee's are very rude and Vulgar I had a black man with dreads who was an employee who got upset with the manager for whatever reason and threw a clothes hanger that almost hit me and my 6 months old child and the manager with Purple hair who looked about 12 didnt have a clue how to speak up on behalf of the customers or how to Protect And ensure safety of the customers she laughed As if she found humor in what was happening she didn't address the matter at all. In fact, she threatened to have me and 2 other woman banned from the store for saying how bad the customer service was and for calling the police the man still works there I will be contacting my lawyer and i will be taking legal action. Furthermore i am pressing charges. As an employee, it is highly inappropriate and unprofessional to behave that way in a public setting to the point where You're recklessly throwing hangers Where there are innocent bystanders and children i don't recommend Anyone shopping at this location in Springfield
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September 2023 by Lara Noble
Seems like there used to be more of a variety of womens shoes and purses. Customer service acted more like security service. Made me a bit uncomfortable.
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August 2023 by Snapp
Very Bad customer service and Real Ghetto I wouldn't recommend Anyone shopping here
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June 2023 by Elizabeth
This place is always busy and these ladies are always trying to keep up with restock.A lot of different varieties all cultures
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April 2023 by Erica Linder
Don't really like the style of their women's clothing#NEEDSBETTERSELECTIONS
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March 2023 by Justin Kirk
There ok but always out of my size , clothes are never organized, don't restock very often , not too friendly but prices are good
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March 2023 by Rebecca Moore
Very don't have any real good things for junior sizes or girls. Their clothes are not pretty. Customer service is not good.
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March 2023 by Latara Williams
Nice clothes for a reasonable amount, love them.
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December 2022 by nichole danielle
Love the variety of clothing and prices are amazing!
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December 2022 by Toi Smith
I went to CitiTrends to purchase some things for my grandson, first the area was "Very" unorganized, I was the first customer there when they opened and that area should have been cleaned the night before... But, Nope! There was probably a good selection of items there in my grandson's size but because of the condition of the "boys section" you wouldn't know it. Overall, I was satisfied with few pieces I did find, but they need to a better job with having the areas prepared and ready...
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January 2022 by Traci Wells
Good prices, fashions for the whole family and friendly staff
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December 2021 by Nia Imani Watts
Excellent prices and the store is usually pretty clean. I have never NOT found something here. Visit often.
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November 2021 by Christina Cropper
This store is amazing! Perfect prices, great selection, and friendly staff!
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October 2021 by Rachel Robinson
Amazing fashion choices for affordable prices
