“I've had service from Sears appliance repair multiple times and I've always been satisfied. Both techs (Don & Bronell) have been knowledgeable and efficient. My only complaint is not getting a narrower time to expect service. It's a range from 8 am to 5 pm, so there's no way to schedule any other activity for the day. The system sends a text when the tech is on the way. That's the reason for taking off a star. It seems to me that there could easily be an adjusted time given once the routing schedule has been set for the day.”
“I've had service from Sears appliance repair multiple times and I've always been satisfied. Both techs (Don & Bronell) have been knowledgeable and efficient. My only complaint is not getting a narrower time to expect service. It's a range from 8 am to 5 pm, so there's no way to schedule any other activity for the day. The system sends a text when the tech is on the way. That's the reason for taking off a star. It seems to me that there could easily be an adjusted time given once the routing schedule has been set for the day.”