They have missed a delivery (small box, 15lbs) after 3 attempts. It's not difficult as UPS, Fedex, USPS deliver here every day. I would give them zero stars if I could.
June 2021
Horrible. I placed an order and before it was even marked as “out for delivery” they returned my order to the warehouse and marked it as a 3rd attempt to deliver, yet they had never been to the house AT ALL. I got ahold of staples and they had to place me another order and it still has not been shipped.
February 2020
If we could give 0 stars we would. This is the third time we have had deliveries scheduled and four days later we are still waiting for our Staples order. HORRIBLE SERVICE.