-
November 2025 by Quincy Beyers
Could not be happier with the entire experience! We wanted floors to match what was in the rest of the house and we were on a time crunch as we were expecting. Michael was amazing to work with and very transparent about cost and timelines from the beginning. We had a small issue with the company sending the wrong floor but Michael worked very hard to get it fixed quickly. Our installer was also amazing and worked quickly to get the floors finished. Overall I couldn’t have asked for a better outcome and highly recommend them.
-
November 2025 by Jerry Kiahon
I've been purchasing flooring from here for the last two and half years and this place is amazing. My wife and I have purchase flooring for our personal house and several of our rental properties. Each time we walk in we're never disappointed. We get quality flooring at great prices with excellent customer service that's unfortunately becoming rare these days. I will absolutely continue to buy flooring from here because they have the best and are the best flooring store here in Springfield.
-
November 2025 by T Hartel
It was great working with Michael on our flooring project. He provided great service, and the installer did quality work.
-
September 2025 by Shivani Patel
They were super fast in helping me find a carpet for my room. The two guys Michael and Tyler were so insightful about the carpet and my needs for a playroom. We are so thankful that they are here in springfield ! I will definitely be coming back
-
September 2025 by William Gibson
I had a super great experience buying from them. I’ll definitely be coming back on my next floor. Michael helped me and was very patient as I was being very picky and difficult, but he definitely made it happen. Couldn’t have found anybody better!
-
September 2025 by Andrea Miller
We recently purchased new flooring through Michael and couldn’t be happier with the experience!! He was knowledgeable, helpful, and made the whole process smooth from start to finish. Jon did the installation for us, and his attention to detail and craftsmanship were excellent. The floors look amazing, and the whole team made sure everything was done right. I highly recommend Flooring America Springfield!!!
-
August 2025 by Mary
The entire staff at Flooring America was so helpful. They are very kind and flexible scheduling installation around crazy work schedules. I went from walking in with zero idea of what I wanted to feeling confident on the flooring I chose. Josh is very knowledgeable and was a huge help along the way. Would go back again with future flooring needs!
-
August 2025 by Deanna Holt
Will definitely be going back to Flooring America with any future flooring needs. Michael was very patient with me when I had a hard time choosing my vinyl - I went back twice! He was always friendly and understanding. Greg was my installer and went the extra mile to make sure everything was done right. My floor looks great - so happy I finally took the plunge!
-
July 2025 by Kevilee Burge
I've purchased carpet twice from Flooring America and have been very happy with the quality and cost. Josh was great helping me find exactly what I needed that was in my budget and that would be delivered in my time frame. The installation was quick and easy. I highly recommend!
-
July 2025 by Todd Cantrell
Michael and the Guys are true service experts
-
June 2025 by Michele Rohlfs-Ladage
Josh W. at Flooring America in Springfield was able to match previously installed flooring in our recently purchased home and have it shipped and ready for pick up within a week. Thank you so much for your help!
-
May 2025 by Daniel Schnell
We had a fantastic experience with Flooring America during our basement renovation! Josh was absolutely amazing—there was zero pressure during the entire process. We shared our vision with him, and he immediately guided us in the right direction.
The photo doesn’t do it justice (our DIY progress has been a bit slow—guilty as charged!), but we couldn’t be happier with our flooring decision. Huge shoutout to Josh for all his help!
-
May 2025 by Karin Burkett
From the moment I walked in the door of Flooring America I was treated with utmost curtesy and caring by sales consultant Josh Walton. He knew what questions to ask to help me determine what type of product would be best for my situation and made recommendations that turned out to be spot on. Josh thoroughly explained each step and stayed in touch with progress updates. He demonstrates through his actions how he thoroughly cares for his clients and strives to make the process a pleasant experience. I'm a senior citizen and he did his utmost to be mindful of my budget. A special shout out to all those I worked with at Flooring America - Josh (of course) for all of his help and patience, Tyler - who came by to do all the measuring, warehouse manager Micah who also kept me updated - checking in to make sure all went well - and to Andy who did the installation. My new floors look great!
-
April 2025 by Michael Kalaskie
Michael and his crew did an amazing job of soft selling my wife and I by asking questions to find out what type of flooring would be suit our lifestyle and home. There wasnt any games like ... well, this special is only today and today only... crap.....
So, by using our floor plans and physically measuring he gave us the best carpet that matched our needs... even after we thought we were going to replace all the hard wood too.
Thanks again for making ut so easy to buy from you and Flooring America.
Michael Kalaskie
-
April 2025 by trac5555
They didn't have what I needed, but the staff sent me to the perfect place to get what I needed. Good job to the employee on duty 4/12/25. When I redo my floors, this will be the place I go.
