About Goodwill Springfield IL Dirksen Parkway - Land of Lincoln Goodwill Industries
Goodwill Springfield IL Dirksen Parkway - Land of Lincoln Goodwill Industries receives mixed reviews from customers. Many appreciate the polite and helpful staff, especially when donating items. However, some customers express frustration with the pricing policies, stating that many items are priced too high, resembling "boutique" prices despite being second-hand. This has led to disappointment for those looking to save money. Some shoppers feel that the store should offer set prices for untagged items and be more selective about what is put on the shelves. Overall, while there are positive experiences with customer service, the pricing strategy has left some customers feeling dissatisfied.
I love this store; it is impressively organized, the staff is incredibly attentive, and I love shopping here—you can always find a wide variety of products.
February 2026
Already a pleasant experience. Check out is always very slow, a little patience is worth the value and benefit to the Goodwill organization.
