Green Audi

Hours: Green Audi is a dealership that provides generally positive experiences for its customers. The staff, especially team members like Marquis Robinson and Zach Kelly, are praised for their professionalism, clear communication, and helpful attitude. Marquis Robinson is recognized for his excellent service in handling check-ins, keeping customers informed about parts and appointments, and assisting during service visits. Customers appreciate his efforts in making the process smooth and efficient, especially during busy times such as renovation or construction at the dealership. The service department has had some ups and downs. One customer shared a less favorable experience with tire balancing, which initially resulted in vibrations and required a return visit. However, they acknowledged that the dealership later improved their service, and the staff’s attention to detail, such as using matching wheel weights, was appreciated. Another customer noted that despite a longer wait time during an oil change, the experience was overall positive, especially with the shuttle service provided during renovation work. Green Audi’s sales team, notably Zach Kelly, is highly regarded for their knowledge, responsiveness, and willingness to go the extra mile after the sale to ensure customer satisfaction. Customers value the straightforward communication and professionalism shown when purchasing vehicles like the Audi A4 and VW Arteon. The dealership’s service department, led by staff like Julie Sexton, earns trust for their quality care and attention, which encourages repeat business. Overall, Green Audi is seen as a dealership that offers good vehicle options combined with attentive service, making it a preferred choice for many customers.

1. Springfield, Illinois