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March 2024 by Kari Anderson
all the employees took in-service classes that was 13 hr but only was paid for 1 hr and all can be said since January you will be paid a little at a time
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March 2024 by Julie Lee
Awful senior care. Very few want to work, on their phones etc ALL DAY LONG...Managers dont care about quality of CWs they send or just ignore and dont send anyone at all ??
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November 2023 by Kevin Miller
My worker shows up late and leaves early. I buzzed to let him in, but he didn't come up. This is twice he's done this. Consdering Addis.
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May 2023 by Ida Brown
Unreliable
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October 2022 by Julie Mckinzie
Nope. They bully their clients and do not listen to complaints of careworkers using their phone whilst driving etc etc. This is against the law and they should not be doing it with disabled clients in transport. DO NOT RECOMMEND.****Utterly disrespectful and rude to clients.
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August 2022 by Breanna Kelley
I love them
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August 2022 by Joda Von Hatten
Springfield office.? Right off, First day the worker "forgot" to feed lunch to client... 2nd day i come home unnoticed and said worker was LAYING DOWN on clients couch..Worker took Smoke breaks every 25/30 min... Lack of communication between staff/worker/client. Several unnecessary issues concerning worker/staff. Worker refuse to wear a mask or wash hands upon entering clients home. I could go on .Very disappointed is an understatement.
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June 2022 by Jacqueline Lane
A good place 2 work n the people n nice
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June 2022 by Amy brown
my dad had help at home before he passed away. i loved his worker that he got after hr went into hospice. the worker was amazing and the staff in office went above and beyond to make sure his needs were met!!
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June 2022 by Tonya Martinez
My mother and father both had in home care services through this company. The workers that they both had were wonderful. The ladies in the office were wonderful and were always there to help. Overall great experience with this company and I would highly recommend them!!!!
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May 2022 by Sharon Bedwell
Hello everybody, I'm Sharon Bedwell. I have worked. With Help at Home for almost a year. I have been in health care for around 40 years. So as we know I'm no spring chicken.I enjoy working for this company everyone has been very kind and polite with me.The first part of this year I went through chemo. My supervisor worked with me all the way when I needed days off and is still working with me on my after care. If you are looking for a place to work I would say. Please give them a tryI believe they have came part of my Family
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May 2022 by Gail Hamilton
I have been an employee since 2005. While every business in this field has challenges, usually around communication I have experienced over time and seen more recently the work the office is putting in to correct any issues that may ariseI have never regretted being employed with this agency. Homecare is hard no matter what side you are on and it sure helps when the agency you are at is understanding, and willing to work with you when something arises; which has been my experience. I believe in what I do and what the company is striving for and to.
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August 2021 by Theresa Tim Johnson
this place is a joke!!! very unreliable workers they don't show up, and its never the same person. they said my mom called them to tell them not to come, she has dementia she doesn't have a clue who or how to call them!! I have reported them to public health and dept of Aging!!
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June 2021 by Shaun Lomelino
friendly environment to work with amazing coworkers.
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May 2021 by Nicole Horve
Update: The supervisor called and listened to my concerns and apologized for our experience, which I appreciated. They can not provide the level of care that my dad requires so we will not continue to work with them. If you use them be very clear with them on your expectations and what your needs will be.The VA approved respite hours as well as a Home health aide for my dad. Due to having had to get another agency to to provide the home health care then this agency could provide I went with another agency for the home health aide. I made it very clear to Crystal that I wanted to keep them for respite and had an appointment scheduled for today. No one showed up. I call the agency and was informed that the VA did not allow 2 agencies. The manager I spoke to, Krishana, said it was a failure on both our parts for not communicating. I should have confirmed the appointment and she should have called to tell me they had been cancelled. So my telling Crystal 2 weeks ago that I intended to keep them for respite was not enough. I should have called to confirm when I had no idea that it might be cancelled. Caregivers who are doing everything they can to keep a loved one at home should not have to be clairvoyant in knowing what has been done by two agencies who neglected to communicate to the people they were supposed to be serving. Shame on you for blaming the customer and not taking responsibility for your lack of communication.
