i3 Broadband is a reliable internet provider known for quick and professional service. Installation is fast and easy, with friendly and skilled technicians who answer questions and ensure a smooth setup. Customers have praised the company for prompt support when needed, such as providing extra equipment without hassle. Over time, i3 Broadband has improved its network by adding more fiberoptic cables and addressing initial connection issues, which have been openly communicated by management. Many customers are satisfied after using the service for several months to a year, noting that the internet is great and much better than other local options. The company is also responsive to pricing, often matching competitors’ rates to keep customers happy. Overall, i3 Broadband is viewed positively, with customers appreciating their transparent approach, good customer service, and quality internet connection. Despite some past concerns, recent experiences suggest that i3 Broadband continues to improve and provide a dependable service.
Great customer service and you get a real person when you call in! Internet has always been good!
May 2025
Your i3 Broadband installer just left. He was skilled and quick. He answered all my questions, and was very friendly and kind. Thank you for assigning him to do this installation. For his privacy, I will not send his name. His initials are A.R.
January 2024
We have had I3 for about 2 months now and have not had any issues. Have had to contact technical support (that was due to the cat messing with the router) and then one other time and everyone we have talked to have been the most pleasant. Installation was fast and easy. The internet has been great. 10/10 would recommend.