Isringhausen Imports is a family-owned dealership in Springfield, Illinois, specializing in BMW, Mercedes-Benz, Porsche, and Volvo vehicles. With 400 luxury pre-owned cars in stock, they offer a wide selection for customers to find their dream car. Customers consistently praise the exceptional customer service at Isringhausen Imports. As an out-of-state buyer, the dealership walked the customer through the entire process, including financing and registration in their home state. Salespeople like Sean and Brandon were described as easy to work with, taking the time to ensure a smooth and efficient experience. The business manager, Mark, was also commended for completing paperwork before the customer's arrival, allowing them to get on their way quickly. Customers appreciate the personalized attention, with one reviewer mentioning that the dealership felt like "how car buying used to feel." Isringhausen Imports' commitment to customer satisfaction extends beyond the sales process. Customers who needed warranty service or technical assistance, like Dan S., praised the patience and expertise of the service team in addressing their needs. Overall, Isringhausen Imports is renowned for its exceptional customer service, transparent and professional approach, and ability to provide an enjoyable car-buying experience, even for out-of-town customers. The dealership has earned a loyal customer base due to its integrity and dedication to ensuring customer satisfaction.
Nathan was awesome to work with. He answered any and all questions I had. They worked with me on the price and had the Jeep of my dreams waiting for me! Thank you!
November 2025
Always excellent professional service. Quality workmanship. Highly recommended.
November 2025
My experience was wonderful. I received friendly knowledgeable service from Brandon and I feel completely confident they will help with any future issues if they arise. I highly recommend Isringhausen Imports.