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September 2022 by Lori McDaniel Finley
I went to the local JC Penney store this morning to purchase LEVI jeans for the hubby....had a coupon for 25% off the order and when I got to the checkout was rudely told I couldn't use the coupon on Levis....there were no restrictions listed on the coupon so I questioned the clerk about it. Snotty girl, for sure, but said NO, your not going to use the coupon on those jeans. Last time for me at JC Penney, I guarantee it!
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January 2022 by Gail Evans
ZERO customer service either by phone or email regarding my ship to store orders. I have made 20+ calls to the Dirksen Parkway store and always get the same result, no one is there to take your phone call. Disgusting and outrageous!!
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June 2021 by Tami W.
You need to open earlier in the day.
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May 2021 by Sherri Daubach Layendecker
so nice to have a place to go for a variety of quality clothing , jewelry , and shoes , and not have to drive miles to shop . only drawback is the check out system , and the store was HOT . The staff were helpful , very professional , just down right nice .