The Jeff Burtis State Farm Insurance office in Peoria is dedicated to providing exceptional customer service and great value on various insurance products, including auto, home, business, and life insurance. Customers appreciate the friendly and helpful staff, particularly in their interactions with representatives who have gone the extra mile to save them money and address their needs. One representative notably helped a client by fixing a complex issue and keeping them informed throughout the process. Another agent is praised for being transparent, patient, and accommodating, even working on a Saturday to assist a client. Overall, clients have had positive experiences and highly recommend the services offered at this office.
I want to say Connie Jump is probably the best insurance agent I have ever dealt with in 65 years of driving. She has done everything that I have asked about. Highly recommend her if you need an agent. She is friendly and very professional. Thanks Connie..
April 2026
Excellent customer service. Thank you so much for your service.
November 2025
Sam did a great job walking me through coverages and terms of the policy!